Key Responsibilities

Designation : Assistant Amager Admin & Operations

Experience : 4 - 6 Years

Industry : Automotive & Manufacturing

Training Operations

- Manage end-to-end corporate training operations and schedules.
- Coordinate trainers, client communication, logistics, and training calendars.
- Facilitate pre-training discussions and share training materials.
- Monitor training delivery, resolve operational issues, and ensure successful program execution.
- Coordinate certifications, participant communications, and post-training activities.

Key Account Management

- Manage assigned key client accounts and build long-term relationships.
- Understand customer training plans and prepare periodic training calendars.
- Prepare commercial proposals, quotations, reports, and invoices.
- Coordinate scheduling, resource allocation, documentation, and service delivery.
- Track purchase orders, collections, customer feedback, and ensure SLA compliance.
- Conduct customer review meetings and resolve escalations to maintain high customer satisfaction.

Project Operations





- Coordinate consulting and certification projects from planning to completion.
- Schedule consultants, track project milestones, and maintain project dashboards.
- Organize review meetings and provide regular project status updates.
- Ensure timely delivery, invoicing, and payment follow-ups.

Business Operations

- Develop and maintain SOPs and operational processes.
- Monitor KPIs, conduct operational reviews, and drive process improvements.
- Support business continuity and ensure effective day-to-day operations.

Reporting & Knowledge Management

- Prepare operational dashboards, MIS reports, and management presentations.
- Maintain project documentation, trackers, and knowledge repositories.
- Coordinate management review meetings and monitor action items.

HR & Administration

- Support operational administration, biometric reporting, and compliance documentation. Support IC (POSH).
- Coordinate travel arrangements and administrative activities as required.

📌 Assistant Manager Admin (Pune)
🏢 Omnex
📍 Pune