Position: Field Service Engineer

B. Department: Service

C. Layer: Collaborator

D. Location: Chennai

E.

F. Qualification & Work Experience

- Qualification: Degree or Diploma in Mechanical Engineering
- Work Experience: 10-12 years of experience in compressor overhauling field in Refineries / Petrochemical plants / Fertilizer plants

G. Responsibilities & Role Requirements Service Execution
- Service Operations

- Perform installation, commissioning, maintenance, repair, and overhaul of compressors and related equipment at customer sites and workshop facilities.
- Execute service assignments in accordance with service standards, technical specifications, and operating procedures.
- Diagnose mechanical and operational failures, identify root causes, and recommend corrective actions.
- Conduct preventive maintenance activities as per established maintenance schedules.
- Support repair and overhaul activities for both core and non-core compressor components.
- Provide technical recommendations to customers regarding equipment upgrades, reliability improvements, and performance optimization.
- Ensure proper use, maintenance, and calibration of tools, instruments, and service equipment.
- Maintain a clean, organized, and safe working environment at all times.
- Travel extensively (6070%) to support customer service requirements across assigned regions.
- Adhere strictly to company quality, safety, and environmental policies during all service activities.

2. Service Documentation & Reporting
- Create, update, and maintain service projects in the ESM system, including labor hours, material consumption, technical findings, and project progress.
- Prepare accurate and timely service reports, inspection reports, job completion reports, and timesheets.
- Ensure all service documentation is completed and submitted in accordance with
- Maintain detailed records of maintenance activities, spare parts usage, and customer interactions.
- Provide timely updates to customers, service management, and head office regarding project status and technical issues.
- Prepare parts lists and technical recommendations required for service jobs.

3. Customer Support & Business Development
- Act as the primary technical representative while working at customer sites.




- Develop and maintain professional relationships with customers to ensure high levels of customer satisfaction.
- Identify potential business opportunities, service needs, and aftermarket sales opportunities within the assigned region.
- Generate and communicate market intelligence and sales leads to support business growth.
- Support quotation preparation and spare parts identification as required.

Compliance & Standards
- Comply with all Quality, Health, Safety, and Environment (QHSE) requirements.
- Implement and maintaine standards across all assigned activities.
- Ensure compliance with company policies, customer site regulations, and applicable industry standards.
- Participate in safety meetings, toolbox talks, and continuous improvement initiatives.
- Maintain awareness of and adherence to risk assessment and hazard control procedures.

Required Skills & Competencies

Technical Skills

- Strong knowledge of compressor systems and service-related components.
- Understanding of compressor maintenance, overhaul, troubleshooting, and reliability principles.
- Ability to read and interpret technical manuals, drawings, and engineering documentation.
- Knowledge of preventive and predictive maintenance practices.
- Familiarity with s, services, and internal service processes.

Computer Skills
- Basic proficiency in Microsoft Office applications.
- Ability to use ESM, ERP, and service management systems for reporting and documentation.

Behavioral Competencies
- Strong problem-solving and analytical skills.
- Customer-focused approach.
- Good communication and reporting skills.
- Ability to work independently and under minimal supervision.
- Strong planning and organizational skills.
- Teamwork and collaboration.
- Commitment to quality and safety.
- Adaptability and willingness to travel extensively.

H. Position description for Field Service Engineer is mentioned below, based on the following points:
- Your Mission Statement

As a Field Service Engineer, your mission is to ensure reliable, safe,



and efficient operation of H
- How You Will Make a Difference

- By independently executing service tasks that keep customer operations running smoothly and efficiently.
- By diagnosing faults accurately and recommending technical improvements that enhance plant performance and reduce downtime.
- By ensuring all service jobs are completed to ty, safety, and compliance standards.
- By maintaining timely and accurate documentation in ESM and other reporting tools to support transparency and traceability.
- By taking ownership of assigned jobsfrom planning and parts preparation to execution and closureensuring customer satisfaction and repeat business.
- By contributing to the continuous improvement of service processes and upholding

3. What You Should Be Good At
- Technical proficiency in compressors,
- Troubleshooting and diagnosing mechanical issues quickly and effectively.
- Reading and interpreting service manuals, technical drawings, and standard operating procedures.
- Managing service documentation (reports, inspection sheets, time sheets) with accuracy and attention to detail.
- Using IT tools and systems such as ESM for project tracking and reporting.
- Maintaining a high level of safety awareness and adhering to Quality, Safety & Environment Management System requirements.
- Organizing work efficiently, managing tools and equipment responsibly, and maintaining a clean and secure work environment.
- Communicating clearly with customers, colleagues, and supervisors.

4. What You Can Look Forward To
- Working with industry-leading compressor technologies and critical customer operations.
- Diverse field assignments across major industrial sectors.
- Hands-on technical challenges and continuous learning opportunities.
- Direct customer interaction and relationship-building opportunities.
- A strong safety and quality-driven work environment.
- Exposure to end-to-end service execution and operational excellence.
- Excellent opportunities for technical and professional growth.Role & responsibilities

Preferred candidate profile

Perks and benefits

Role: OtherIndustry Type: Defence & AerospaceDepartment: OtherEmployment Type: Full Time, PermanentRole Category: OtherEducationUG: Any Graduate Role & responsibilities

Preferred candidate profile

📌 AREA Service Engineer Reciprocation Compressor For german mnc company (Chennai)
🏢 Fortune Personnel Services
📍 Chennai