Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a agile service identifying and solving issues within multiple components of critical business systems.

Must have skills : Python (Programming Language)

Good to have skills : AI Agents & Workflow Integration

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education Summary:

As an Application Support Engineer, a typical day involves acting as a software detective by investigating and resolving issues across various components of essential business systems. This role requires a proactive approach to monitoring system performance, diagnosing problems, and ensuring smooth operation of critical applications. The position demands continuous engagement with different teams to understand system behaviors and deliver timely solutions that maintain business continuity and enhance system reliability.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to gather information and troubleshoot complex system issues.
- Document findings and resolutions clearly to support knowledge sharing and future reference.
- Assist in the development and implementation of process improvements to enhance system stability.
- Support junior team members by sharing insights and providing guidance on problem-solving techniques. Professional & Technical Skills:
- Must To Have Skills: Proficiency in Python (Programming Language).
- Good To Have Skills: AI Agents & Workflow Integration.
- Experience in debugging and troubleshooting software applications using

Python.

- Ability to analyze logs and system outputs to identify root causes of issues.
- Familiarity with scripting and automation to streamline support tasks.
- Strong problem-solving skills with attention to detail in complex environments.





Additional

Information

- The candidate should have minimum 3 years of experience in Python (Programming

Language).

- This position is based at our PDC3C - SEZ location.
- A 15 years full time education is required. 15 years full time education About Accenture Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent-

and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud,

data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across

Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com [http://www.accenture.com/] Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences.

All employment decisions shall be made without regard to age, race,

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📌 Application Support Engineer (Pune)
🏢 Accenture
📍 Pune