Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Governance Risk and Compliance (SAP GRC)

Good to have skills : SAP SLO Upgrades &

- Migrations, SAP Security

Minimum 3 Year(s) Of Experience Is Required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting business continuity. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system integrity and performance throughout the day.

Roles &

- Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.




- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.

Professional &
- Technical Skills:

- Must To Have Skills: Proficiency in SAP Governance Risk and Compliance (SAP GRC).
- Good To Have Skills: SAP SLO Upgrades &
- Migrations, SAP Security.
- Strong analytical skills to diagnose and resolve complex system issues effectively.
- Experience with system monitoring and incident management tools.
- Ability to work collaboratively in a team workplace and communicate technical information clearly.
- Familiarity with business process workflows and their impact on system performance.

Additional Information
- The candidate should have minimum 3 years of experience in SAP Governance Risk and Compliance (SAP GRC).
- This position is based at our BDC6F - SEZ location.
- A 15 years full time education is required.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture in India
📍 Bengaluru