Project Role : Application Support Engineer

Project Role Description : Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.

Must have skills : SAP Governance Risk and Compliance (SAP GRC)

Good to have skills : SAP SLO Upgrades & Migrations, SAP Security

Minimum 3 year(s) of experience is required

Educational Qualification : 15 years full time education

Summary

As an Application Support Engineer, a typical day involves acting as a software detective by proactively identifying and resolving issues across various components of essential business systems. This role requires a dynamic approach to troubleshooting, ensuring the smooth operation of critical applications and supporting business continuity. The position demands continuous monitoring, analysis, and collaboration with different teams to maintain system integrity and performance throughout the day.

Roles & Responsibilities:

- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Collaborate with cross-functional teams to ensure timely resolution of system issues and minimize downtime.
- Document and communicate findings and solutions clearly to stakeholders and team members.
- Assist in the continuous improvement of support processes and tools to enhance service delivery.
- Provide guidance and support to junior team members to foster knowledge sharing and skill development.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in SAP Governance Risk and Compliance (SAP GRC).
- Positive To Have Skills: SAP SLO Upgrades & Migrations, SAP Security.
- Strong analytical skills to diagnose and resolve complex system issues effectively.
- Experience with system monitoring and incident management tools.
- Ability to work collaboratively in a team environment and communicate technical information clearly.




- Familiarity with business process workflows and their impact on system performance.

Additional Information

- The candidate should have minimum 3 years of experience in SAP Governance Risk and Compliance (SAP GRC).
- This position is based at our BDC6F - SEZ location.
- A 15 years full time education is required.

15 years full time educationAbout Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships.

We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.Visit us at www.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, military veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicable law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.

📌 Application Support Engineer (Bengaluru)
🏢 Accenture
📍 Bengaluru