Role Overview

- Title: Principal Technical Architect (Appian Platform)

- Location: Fully In-Office (On-Site)

- Core Systems: Appian Cloud, TCS BaNCS, Gencon

- Team Structure: 7 Internal Developers | 20+ Vendor Dev/QA Engineers

Key Responsibilities

Architecture, Scalability &

- Performance Tuning

- Design scalable solutions using Appian Cloud and Data Fabric architecture.

- Remove performance bottlenecks in complex claims workflows and processes.

- Build highly configurable systems using business rules to minimize hardcoding.

- Lead build vs. buy evaluations for new feature requests and plugins.

- Optimize database queries and views interfacing with core legacy platforms.

Quality, Security &

- Governance

- Enforce zero-tolerance policies for security vulnerabilities and code defects.

- Establish strict guardrails for internal teams and vendor deliverables.

- Conduct rigorous reviews of Appian Cloud security configurations and access controls.

- Audit integration points ensuring secure data transmission across all systems.

Integration &

- Backlog Liquidation

- Architect seamless integrations between Appian Cloud, TCS BaNCS, and Gencon.

- Utilize web services (REST/SOAP) to sync real-time claims data.

- Restructure business backlog into scalable, modular releases.

- Accelerate deployment cycles using native Appian Cloud CI/CD pipelines.

In-Office Leadership &

- Vendor Oversight





- Provide side-by-side mentorship to the 7 internal in-office developers.

- Manage vendor delivery quality (20+ Dev/QA) through strict KPIs.

- Collaborate in person with claims business heads and engineering peers.

Required Experience &

- Qualifications

Certifications

- Appian Certified Lead Architect (L3) is highly preferred.

- Appian Certified Senior Developer (L2) is mandatory.

Professional Experience

- 10+ years in enterprise software architecture and development.

- 4+ years acting as a hands-on Appian Architect.

- Core Insurance experience with claims workflows is preferred.

- Proven track record integrating with high volume and high availability external systems.

Technical Competencies

- Appian Cloud expertise including Cloud security, VPN setups, and environments.

- Advanced Integration skills for legacy core system synchronization.

- Performance diagnostics using Appian Health Check and performance logs.

- Architectural evaluation methodologies for strategic build vs. buy decisions.

Key Performance Indicators (KPIs)

- System Performance: Reduction in process latency and API timeout errors.

- Security &
- Compliance

: Zero high/critical findings in application security audits.

- Backlog Reduction: Transparent downward trajectory of CR backlog.

- Vendor Pass Rate: Percentage of vendor code passing initial QA without rework.Role & responsibilities

Preferred candidate profile

📌 Appian Architect (Chennai)
🏢 Talent Tribe Nexus
📍 Chennai