14 Aug
|
Samsara
|
Bengaluru
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
ABOUT THE ROLE
Samsara's Go-To-Market Systems team is building the AI-first infrastructure that powers how one of the world's fastest-growing SaaS companies sells. As Engineering Manager, GTM AI Engineering, you'll lead a team of senior engineers who build and operate the AI orchestration engines, Salesforce/CRM/PRM integrations, and agentic workflows that keep our global sales organization moving.
This role is for a hands-on engineering leader — someone who writes code, conducts design reviews, and shapes architecture alongside the team, while also owning the people processes that make a great team great: hiring, career development, performance, and culture. You'll partner closely with Sales Ops, BizTech, Finance, and GTM leadership to translate business ambitions into reliable, scalable engineering roadmaps.
You'll report to the Sr. Director, Sales Technology Engineering, and serve as the technical and people lead for a team of 4–7 engineers. You'll set the standard — for code quality, architectural thinking, on-call discipline, and how the team shows up in cross-functional conversations.
YOU SHOULD APPLY IF
- You thrive at the intersection of hands-on technical leadership and people management — you're equally comfortable in a design review and a 1:1 conversation about career growth
- You believe great managers unblock their teams by being technically credible, not by staying out of the code
- You've built and shipped production AI systems and know what it takes to take an agentic workflow from prototype to enterprise reliability
- You're energized by ambiguity — you can take a fuzzy business need from a VP of Sales and turn it into a concrete engineering roadmap
- You care about building an inclusive, high-trust team where engineers grow and do the best work of their careers
IN THIS ROLE, YOU WILL
- Lead, hire, and develop a team of 4–7 senior engineers across the full GTM AI systems stack — setting a high bar for technical excellence, collaboration, and delivery
- Stay hands-on: contribute to system architecture, participate in code and design reviews, pair with engineers on complex problems, and own critical technical decisions for the team's most impactful systems
- Own the engineering roadmap for GTM AI systems — partnering with Sales Ops, BizTech, Finance, Legal, and GTM leadership to set priorities, define milestones, and communicate progress
- Drive delivery of AI-first GTM systems: agentic AI pipelines, LLM orchestration layers, Salesforce CPQ integrations, real-time Slack applications, and AWS event-driven architectures
- Champion engineering quality: establish and uphold standards for code review, testing, observability (distributed tracing, alerting, SLAs), incident response, and documentation
- Create a culture of responsible AI development — ensuring the team follows protected data handling practices, maintains audit trails, and builds human-in-the-loop controls from the start
- Manage team health: run effective 1:1s, give timely and actionable feedback, unblock engineers, resolve conflicts, and advocate for your team's needs within the broader org
- Identify and eliminate systemic sources of friction in GTM workflows — turning recurring manual processes into automated, self-healing systems that scale with the business
- Serve as a technical authority in cross-functional conversations — representing the engineering team's perspective to VP- and C-level GTM stakeholders
MINIMUM REQUIREMENTS
- 8+ years of software engineering experience, including 2+ years in an engineering management or tech lead role with direct reports
- Strong technical depth in Python (production services, async processing, LLM integration) and TypeScript/JavaScript (React, Node.js)
- Hands-on Salesforce platform experience: REST/Bulk/Streaming APIs, SOQL, CPQ/Steelbrick, platform events, and flow automation
- Solid AWS expertise: Lambda, SQS/SNS/EventBridge, API Gateway, S3, RDS/Aurora, CloudWatch, IAM, and multi-account patterns
- Experience building and deploying LLM-powered systems using OpenAI API, Anthropic API, LangChain, LangGraph, or equivalent agentic frameworks
- Demonstrated ability to lead multi-engineer technical efforts: writing design docs, running design reviews, and defining engineering standards
- Track record of effective people management: hiring, performance development,
and building inclusive team culture
- Strong cross-functional communication skills — able to translate engineering decisions to non-technical business stakeholders
- Bachelor's degree in Computer Science, Engineering, or related field, or equivalent practical experience
AN IDEAL CANDIDATE ALSO HAS
- Experience designing and operating low-code automation platforms (Workato, MuleSoft, Salesforce Flow) alongside custom-built agentic systems
- Background in GTM engineering, RevOps tooling, or sales technology platform development in a high-growth B2B SaaS environment
- Familiarity with Model Context Protocol (MCP) or custom tool/function-calling patterns in production agentic systems
- AWS certifications: Solutions Architect Professional or DevOps Engineer Professional
- Experience operating in GovRAMP or FedRAMP-adjacent environments
- Prior experience scaling an engineering team through a period of significant organizational or technical growth
Total Rewards
At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company.
We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time.
Beyond compensation, we provide the foundations that enable long-term success: a adaptable, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here.
Flexible Working
At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions.
In these cases, the will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable.
Belonging at Samsara
At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact.Role & responsibilities
Preferred candidate profile
SUMMARY
Engineering Leader with 15+ years of experience (~12 full-time, 4 freelance), including 5+ years in engineering management building and scaling platform systems across Payments,
Compliance, Identity, and eCommerce. Hands-on experience designing and shipping AI infrastructure like unified LLM gateways, agentic workflows, and owning technical roadmaps for revenue-critical GTM platforms. Proven track record of leading multi-team initiatives, driving revenue growth, improving conversion, and operating highly reliable systems with strict SLAs. Strong technical foundation with a people-first leadership style,
experienced in partnering with Product, Sales, Marketing, Legal, Risk, and Operations to deliver business-critical platforms.
EXPERIENCE
Engineering Manager 09/2025 - Present
PayPal Bengaluru
Built and shipped agentic AI infrastructure as part of PayPal's AI Platform engineering team. Drove platform roadmap, aligning engineering milestones with business objectives across CI/CD, multi-cluster GKE, and observability
Shipped multi-agent LLM pipelines (CrewAI + LangGraph) with tool-level MCP auth,
human-in-the-loop hooks, and observability
Owned Python backend managing full agent lifecycle and forked LangFlow v2 with internal platform LLM, CrewAI — deployed on multi-pod GKE at scale
Scaled MCP server registry to 130 production servers with governance, certification, and auth standards enabling org-wide self-serve agent tooling
Collaborated with PMs, designers, and cross-functional stakeholders to translate enterprise and consumer user needs into agentic platform features and API contracts
Mentoring engineers and building a culture of ownership, accountability, and collaboration
Senior Engineering Manager 05/2023 - 09/2025
Pluralsight Bengaluru
Lead Cart, Checkout, and Subscription platform supporting B2B and B2C commerce across the organisation.
Partnered with Sales, Marketing, Finance leadership to translate GTM priorities into platform roadmap decisions across B2B and B2C paths.
Drove the Digital Cart platform (rearchitecture) initiative, enabling scalable, configurable purchase flows and reducing dependence on legacy CPQ paths.
Delivered $15MM revenue growth, 10–15% conversion uplift, and 40% B2B digital-path adoption by aligning platform roadmap with business priorities.
Built AWS event-driven services (Lambda, SQS/SNS, EventBridge, API Gateway) to support checkout and subscription workflows, integrating directly with Salesforce APIs for downstream CPQ and CRM sync.
Scaled team from 3 14 engineers, improved onboarding, and reduced time-to-
productivity by ~20% while maintaining high delivery velocity.
Driving consistent team engagement with an eNPS 2 points above the organizational average.
Engineering Manager 02/2021 - 03/2023
Digiphy Remote
Managed a team of 7 full-stack engineers owning Notification and Identity platforms that power core user workflows across the product.
(Java, React)
Designed and scaled a multichannel notification platform (in-app, email, SMS) with asynchronous delivery and retries, enabling reliable user communication across critical flows.
(Java, Kafka)
Built and operated IAM services supporting authentication, authorization, and SSO using industry standards.
(OAuth 2.0, OpenID Connect, Auth0)
Led cross-functional collaboration with Product and Design to define messaging strategies and improve user engagement.
EDUCATION
B.Tech (ECE)
National Institute of Technology,
Kurukshetra
2010 - 2014 Kurukshetra
M. Tech (AI and ML)
Birla Institute of Technology and
Science, Pilani
Ongoing
SKILLS
Software Development &
Architecture
Java, Go, Kotlin, Node.js, TypeScript,
Python, React, RESTful APIs, GraphQL,
Microservices & Service-Oriented
Architecture, Event-Driven Systems, Async
Processing, Idempotency, API Design,
Data Modeling
Cloud Infrastructure &
Deployment
Docker, Kubernetes, AWS (EC2, S3, RDS,
Lambda), GCP, Kafka, RabbitMQ, Redis,
Elasticsearch, CI/CD (GitLab, Harness),
Feature Flags, Rollbacks,
Reliability, Observability &
Quality
Datadog, Grafana, New Relic, ELK Stack,
Unit, Integration, Contract & Load Testing
Version Control & Collaboration
Git, GitHub, Bitbucket, Agile Practices
(Scrum, Kanban), Jira, Confluence eCommerce & Payments
Salesforce CPQ, Stripe, PayPal, Adyen,
Zuora, Chargebee, ElasticPath,
ApplePay/GooglePay, Mulesoft
VOLUNTEERING
NSS NIT Kurukshetra
2010 - 2014
Actively involved in the NSS unit of NIT
Kurukshetra, planning & executing welfare projects in the areas in & near to
Kurukshetra district, Haryana.
EXPERIENCE
Tech Lead | Full Stack 02/2017 - 01/2021
VON Braun Gurgaon
Senior Software Engineer (2017-2020) > Tech Lead (2020-2021)
Led team of 7 engineers in building an ERP Web App based on MERN Stack
Designed and implemented scalable backend services using Node.js, Express, and
MongoDB, handling ~20–40 TPS during peak business hours
Built Kafka-based pipelines to aggregate payment gateway events for reconciliation and settlement.
(Kafka, Node.js, Java)
Designed idempotent payment orchestration handling retries and partial failures.
(Java,
Node.js, MongoDB)
Scaled transaction APIs to ~40 TPS / 30K tx/day with improved p95 latency.
(Node.js,
Express)
Defined SOA contracts across payment and accounting services.
(REST, Kafka)
Software Developer 06/2016 - 02/2017
Strawberry Consulting Gurgaon
Worked on a core module within an HRMS platform, surfacing employee engagement and risk signals for HR teams
Developed Java-based REST services to serve aggregated analytics data with reliable performance.
(Java, REST)
Designed and optimized relational data models and queries for scalable analytics use cases.
(SQL, MySQL/PostgreSQL)
Integrated backend services with dashboards via structured APIs for employee insights.
(REST, JSON)
Collaborated with product managers and senior engineers to deliver clean, maintainable backend and frontend components
Software Developer 07/2014 - 06/2016
DoItLoud Delhi A platform for supporting new musicians.
Built a MEAN stack platform to support independent musicians with profile management and content publishing
Developed RESTful APIs using Node.js and Express, handling authentication, content workflows, and user interactions.
(Node.js, Express, Passport)
Built an Angular-based frontend with modular components and client-side routing for a responsive user experience.
(AngularJS)
Designed MongoDB schemas and managed data access for users, media metadata, and platform interactions.
(MongoDB, Mongoose)
Freelance Software Engineer 07/2010 - 05/2014
Codementor
Completed 100+ client tasks/projects with an average rating of 4.7+/5 (bug fixes, small features, code walkthroughs)
Fixed frontend + backend issues (UI bugs, API errors, validation issues), improving stability and user experience
Implemented REST APIs and integrations (CRUD, pagination, authentication basics), and wrote basic unit tests to reduce regressions
Helped clients with debugging + mentoring via pair programming, explaining concepts like
Git workflows, async programming, and API design
INTERESTS
Cricket
Board Games
Playing Guitar
Travelling
📌 AI Engineering Manager (Bengaluru)
🏢 Samsara
📍 Bengaluru