Designation: AGM / DGM - Client Servicing

Location: Mumbai

Experience: 10 to 15 Years

Industry: Advertising / Media / TV/ Radio / Experiential / Events

Employment Type: Full-time

We are looking for a senior Client Servicing / Account Management professional to manage and grow relationships with large and strategic accounts.

This is a senior client-facing role for an individual who has a robust relationship mindset, understands client businesses and can build long-term partnerships while driving account growth.

Key Responsibilities

- Manage relationships with large and strategic client accounts.
- Act as the primary point of contact for key clients and senior stakeholders.
- Build and maintain strong, long-term client relationships.
- Understand client objectives, challenges and business requirements and provide relevant solutions.
- Drive client retention, repeat business and growth of existing accounts.
- Identify opportunities for cross-selling, upselling and increasing the share of business from existing clients.
- Work closely with internal teams to ensure seamless execution and delivery of client mandates.
- Manage client expectations, escalations and ensure a high level of client satisfaction.
- Participate in client presentations, pitches and business development opportunities.
- Monitor account revenues, profitability and overall account performance.




- Develop account strategies and identify opportunities for long-term business growth.
- Build strong relationships across internal functions and ensure effective coordination for delivery.

Candidate Profile

- 10 to 15 years of experience in Client Servicing / Account Management.
- Experience in Advertising, Media, Experiential Marketing, Events, Brand Solutions or related industries preferred.
- Proven experience managing large / strategic accounts.
- Strong relationship-building skills with the ability to engage with senior client stakeholders.
- Strong commercial acumen and understanding of account growth.
- Excellent communication, presentation and negotiation skills.
- Strong ownership and problem-solving ability.
- Ability to independently manage multiple clients and stakeholders.
- Mature, consultative and solution-oriented approach.

What We Are Looking For

- We are looking for a senior professional who can manage large accounts today and develop into a larger business leader over the next few years.
- The ideal candidate will have a strong relationship-led approach, be trusted by clients and demonstrate the ability to convert relationships into sustainable business opportunities.
- This is an opportunity for someone who wants to build long-term value and play a significant role in the growth of the business.

📌 AGM - Client Servicing (Mumbai Suburban)
🏢 Laqshya Media Group
📍 Mumbai Suburban