Company: Panacorp Software Solutions Pvt. Ltd.

Industry: Research & Development / PhD Assistance

Location: Nagercoil, Tamil Nadu

Employment Type: Full-Time

Experience: Minimum 3 Years

Qualification: BE / ME / MCA

Job Summary

We are looking for an experienced Admin CRM Manager to manage customer relationships, coordinate the technical team, monitor project progress, and support revenue management.

The candidate will be responsible for smooth coordination between customers, technical teams, and management.

Key Responsibilities

Customer & CRM Management

- Manage customer details and update CRM records regularly.
- Communicate with customers regarding project requirements and status.
- Handle customer follow-ups and service-related queries.
- Track customer requirements and ensure timely coordination.
- Maintain client documents and project records.

Technical Team Management
- Handle and coordinate the Technical/Research Team.
- Assign projects and tasks based on customer requirements.
- Monitor daily team activities and project progress.
- Follow up on pending tasks and project deadlines.
- Coordinate between customers and the technical team.
- Identify and escalate project issues to management.

Revenue Management
- Monitor service-wise revenue and pending collections.
- Follow up with customers for pending payments.
- Track new orders, ongoing projects, and completed services.




- Support the team in achieving monthly revenue targets.
- Prepare daily, weekly, and monthly revenue reports.
- Monitor revenue performance and pending revenue.

Administration & Reporting
- Maintain daily CRM and project updates.
- Prepare team performance and revenue reports.
- Maintain proper project and customer documentation.
- Coordinate with Sales, Technical, HR, and Management teams.
- Ensure timely completion of assigned activities.

Required Skills
- Strong communication and customer handling skills.
- Positive team management and coordination skills.
- Knowledge of CRM systems and MS Excel.
- Good understanding of revenue tracking and collection.
- Strong follow-up and problem-solving ability.
- Ability to manage multiple projects and customers.
- Good organizational and time-management skills.
- Ability to work with targets and deadlines.

Eligibility
- Qualification: BE / ME / MCA
- Experience: Minimum 3 years of relevant experience
- Experience in CRM, Technical Team Management, Operations, Customer Relationship Management, or Revenue Management is preferred.

Salary Salary will be based on experience, skills, and interview performance.

Pay: ₹16,000.00 - ₹23,000.00 per month

Benefits

- Cell phone reimbursement
- Flexible schedule

Work Location: In person

📌 Admin CRM Manager (Nagercoil)
🏢 Pana Corp Research Academy
📍 Nagercoil