Company Description ScrollMeals is a growing food-tech company focused on making it easier for people to discover, order, and enjoy meals that fit their tastes and lifestyles. The company is building intuitive digital experiences that connect customers with a curated selection of food partners in the Greater Bengaluru Area and beyond.

Team members collaborate across operations, technology, and customer success to deliver reliable service and a smooth ordering experience. ScrollMeals values data-driven decision-making, customer-centric thinking, and a culture of continuous improvement, offering opportunities for growth and impact in a fast-paced environment.

Role Description The Account Manager role at ScrollMeals is a full-time, on-site position based in the Greater Bengaluru Area. The person in this role will manage relationships with restaurant and food partners, ensure their satisfaction, and act as the primary point of contact for day-to-day communication.

Responsibilities include onboarding new partners, monitoring performance metrics, resolving operational issues, and coordinating with internal teams such as marketing, operations, and product to support partner growth.

The Account

Manager will track contract terms, handle basic negotiations, gather feedback, and translate partner needs into actionable insights.



This role also involves preparing regular reports, participating in planning meetings, and supporting strategic initiatives to expand ScrollMeals’ partner network and enhance service quality.

Qualifications

- Ability to build and maintain strong partner or client relationships, with a focus on service quality and long-term collaboration.
- Strong communication and interpersonal skills, including transparent written and verbal communication and confident stakeholder management.
- Good analytical and problem-solving abilities, with comfort working with data, metrics, and basic reporting tools.
- Organizational and time-management skills to handle multiple accounts, prioritize tasks, and meet deadlines in a fast-paced environment.
- Experience in account management, customer success, sales, or operations, preferably in food-tech, hospitality, or related industries.
- Proficiency with common office and collaboration tools (such as spreadsheets, presentation tools, and CRM or account management systems).
- Bachelor’s degree in Business, Marketing, Hospitality Management, or a related field, or equivalent relevant experience.
- Comfort working on-site in the Greater Bengaluru Area and collaborating closely with cross-functional teams.

📌 Account Manager (Bangalore Metropolitan Area)
🏢 ScrollMeals
📍 Bangalore Metropolitan Area