Company Description EVOLVE TECH FZE operates in the fast-paced digital communications sector, helping businesses deliver secure, reliable, and scalable customer engagement. The company specializes in cutting-edge A2P (Application-to-Person) messaging and voice telecom solutions designed to support growth and strengthen customer connections.

By focusing on robust communication technologies, EVOLVE TECH enables organizations to reach audiences efficiently across multiple channels. Team members contribute to innovation in digital engagement while working with clients that rely on mission-critical messaging and voice services.

Role Description The Account Manager is a full-time remote role responsible for managing and growing a portfolio of business clients using EVOLVE TECH’s A2P messaging and voice telecom solutions. Daily activities include building strong relationships with key stakeholders, understanding client needs, and proposing appropriate solutions and service enhancements.

The role involves coordinating with internal technical and operations teams to ensure smooth onboarding, service delivery, and issue resolution.

The Account

Manager tracks account performance, prepares reports, identifies upsell and cross-sell opportunities, and supports contract renewals.



This position also requires proactive communication, regular review meetings with clients, and contribution to process improvements that enhance the overall customer experience.

Qualifications

- Candidates should possess strong client relationship management and account management skills, with experience handling business customers in a technology or telecom environment.
- Candidates should possess skills in communication, negotiation, and presentation to effectively articulate solutions and manage expectations with stakeholders.
- Candidates should possess skills in analytics and problem-solving, including the ability to interpret usage data, identify trends, and suggest data-driven improvements.
- Candidates should possess organizational and time management skills to prioritize tasks, manage multiple accounts, and meet deadlines in a remote setting.
- Experience in A2P messaging, voice telecom, cloud communication platforms, or related digital communication services is highly beneficial.
- Relevant academic background in Business, Communications, Information Technology, or a related field is preferred, or equivalent practical experience.
- Ability to work independently in a remote workplace, collaborate

📌 Account Manager (India)
🏢 EVOLVE TECH FZE
📍 India