Company Description CENTRAL ARTIFICIAL INTELLIGENCE AGENCY LTD is a United Kingdom–based company operating in the field of artificial intelligence and technology services. The organization focuses on delivering innovative AI-driven solutions to support a wide range of clients and industries. Team members collaborate across functions to design, implement, and maintain technology that helps organizations work more efficiently and make data-informed decisions.

The company values professionalism, integrity, and continuous learning, offering opportunities for growth and development in a dynamic environment.

Role Description The Account Manager is a full-time, on-site role based in South Mumbai. This role is responsible for managing client relationships, serving as the primary point of contact, and ensuring high levels of client satisfaction. Day-to-day tasks include understanding client needs, coordinating with internal teams to deliver AI and technology solutions, preparing proposals and presentations, and monitoring ongoing projects to meet agreed timelines and quality standards.

The Account

Manager will regularly review account performance, identify opportunities for upselling or cross-selling services, and support contract renewals and negotiations. The role also involves maintaining accurate records in CRM tools, reporting on account status,



and collaborating with colleagues to improve processes and client experiences.

Qualifications

- Demonstrated ability to build and maintain strong client relationships, with experience in account management, customer success, or client services.

- Strong communication and presentation skills, including the ability to explain technical concepts to non-technical stakeholders clearly and confidently.

- Experience working with technology, AI, or software solutions, with the capacity to understand product features and align them with client needs.

- Solid organizational and time-management skills, including the ability to handle multiple accounts, prioritize tasks, and meet deadlines.

- Proficiency with common business and collaboration tools (e.g., CRM systems, spreadsheets, presentation software, and video conferencing platforms).

- Analytical mindset with the ability to interpret data, identify trends, and recommend actions to improve account performance.

- Bachelor’s degree in Business, Marketing, Technology, or a related field, or equivalent practical experience.

- Comfort working in an on-site, cross-functional setting and collaborating with sales, product, and technical teams.

- Prior experience in a client-facing role within a technology or AI-focused organization is an advantage.

📌 Account Manager (Mumbai)
🏢 CENTRAL ARTIFICIAL INTELLIGENCE AGENCY
📍 Mumbai