14 Aug
|
Souriya Solutions
|
Kolkata
14 Aug
Souriya Solutions
Kolkata
About the Role
We are looking for passionate and result-oriented Academic / Admission Counsellors who can guide prospective learners through their decision-making journey. You will play a critical role in understanding learners’ career aspirations, recommending the right programs, and ensuring a seamless and high-quality admission experience.
What You’ll Do
- Counsel prospective students and parents through phone calls and video calls
- Understand learner profiles, career goals, and recommend suitable programs
- Clearly explain program structure, curriculum, outcomes, fees, financing options, and placement support
- Follow up with leads, nurture prospects, and close enrollments within defined timelines
- Maintain accurate and timely updates on CRM systems
- Collaborate closely with admissions and operations teams to ensure a smooth learner journey
- Meet and exceed daily, weekly, and monthly enrollment targets
- Handle learner queries and objections with empathy, clarity, and confidence
Eligibility & Skills
- Graduate in any discipline
- Minimum 2 years of experience in academic counselling or inside sales (preferred)
- Spoken fluency in any one of the following languages: Bengali / Hindi / English
- Excellent English communication skills (mandatory)
- Robust target-driven mindset with a learner-first approach
- Comfortable working in a fast-paced, performance-driven environment
- Willingness to work 6 days a week
- Basic knowledge of CRM tools
- Proficiency in MS Office / Google Workspace
📌 Academic Counsellor (Kolkata)
🏢 Souriya Solutions
📍 Kolkata