Phox Health is growing and is looking for a agile City Operations Manager for Bengaluru.
We are looking for a

high-energy, and execution-focused operations manager

who can take ownership of end-to-end medicine deliveries across Bengaluru and lead the next phase of Phox health's growth.

What You'll Own
Lead end-to-end city operations for last-mile medicine deliveries
Drive On-Time Delivery, Delivery Success Rate, customer experience and operational SLAs
Own rider hiring, onboarding, productivity, utilization, retention and performance
Build efficient route planning, dispatch and fleet utilization strategies
Manage daily city capacity planning based on demand and shipment volumes
Identify operational bottlenecks and implement quick, data-driven solutions
Monitor city-level KPIs and continuously improve operational performance




Work closely with Product, Tech, Customer Support, Finance and Business teams
Build scalable SOPs and processes as Phox Health expands

What We're Looking For
Experience:

5–8 Years
Location:

Bengaluru
Industry:

Last-Mile Delivery/Healthcare Logistics / Pharma / E-commerce / Quick Commerce
Has strong experience in

City Operations / Last-Mile / Delivery Operations
Has managed

large field teams or delivery fleets
Understands

capacity planning, route optimization and delivery economics
Is highly data-driven and comfortable with

operational dashboards and KPIs
Has strong

people and stakeholder management

skills

📌 City Operations Manager (Mumbai)
🏢 Phox Health
📍 Mumbai