15 Aug
|
Atlas Copco
|
India
Role:
Sales Support fuels business growth by streamlining quotes, quote follow-ups, lead dispatching, admin tasks, and automation empowering Sales to focus on relationships, close deals, and elevate the customer experience
Main Responsibilities
- Adapt continuously to support new Customer Centers and sales teams with evolving tasks and upcoming projects
- Expand support for current initiatives and Customer Centers as the business grows
- Create accurate and timely quotes for all types of products and services
- Follow up on outstanding quotes to support sales conversion and pipeline progress
- Dispatch qualified leads to the appropriate sales representatives or teams
- Provide administrative support to free up time for Sales Engineers
- Transcript inbound calls and enter relevant notes into the CRM system to ensure accurate record-keeping and reduce administrative load on Sales
- Prepare and submit monthly reports on activities handled and overall support performance
- Share/Propose process improvement ideas to enhance sales efficiency and team collaboration
- Build strong working relationships with Customer Centers and internal departments to ensure smooth coordination and support
To succeed, you will need
Experience requirements
- Ability to handle medium-complex calculations.
- Analytical skills and strategic thinking.
- Previous experience in CTS will be a plus.
- Experience in sales, marketing or related roles will be a plus.
- Strong organizing and time management skills
Educational requirements
- The successful candidate should preferably have an marketing, administration or engineering degree.
Personality requirements
- Result oriented with a self-motivating personality.
- A very creative thinker, not just technically but also commercially.
- Dynamic and proactive.
- Strong believer there is always a better way of doing things.
- Resilient, capable of facing objections and deal with conflicts.
- Be able to engage and connect to other people.
In return we
📌 Sales Support Representative (India)
🏢 Atlas Copco
📍 India