Quality Assurance:
- Build and maintain a risk‑based internal audit program (process, product, and system); publish findings, track nonconformances, and drive CAPA to verified closure.
- Serve as site representative/auditee for customer, regional, and third‑party audits; ensure timely closure of external audit findings with cross‑functional owners.
- Generate, track, and close all audit records in the QMS in velocity with complete evidence.
- Training and capability
- Develop internal auditor capability (training, shadowing, qualifications) and deliver QMS orientation/refresher training across functions.
- Manufacturing and product quality
- Lead SPC/MSA deployment; guide QC on study design, execution, and interpretation to improve process capability and measurement integrity.
- Partner with Operations/Engineering to run defect‑prevention programs (e.g., crater prevention), standardize best practices, and sustain controls.
- Lead customer complaint investigations; perform RCFA and issue RCFA/8D reports to customers and stakeholders.




- Facilitate monthly complaint reviews with Production, QC, Maintenance/MT, Product Management, and Technical, track actions to closure.
- Log, update, and close complaints and service cases in CRM (e.g., Salesforce); monitor and reduce export‑related complaints.
- Coordinate with inter‑plant quality for market complaints on imported materials through to closure.
- Recent product introduction
- Prepare and submit PPAP/APQP deliverables (FMEA, Control Plan, MSA, capability data) for OEM/APC/Industrial launches.
- Data, reporting, and CI
- Analyze and report Cost of Poor Quality (COPQ) monthly; identify top drivers and lead cross‑functional improvement projects.
- Streamline QC processes and documentation; digitize where possible to improve cycle time, traceability, and data integrity.
- Provide monthly site quality performance updates to regional quality leadership with KPIs and action status.

Quality Management System (QMS)
- Maintain a co

📌 Quality Assurance Leader (Savli)
🏢 Axalta
📍 Savli