JOB DESCRIPTION

Designation

General Manager– Central Procurement & Contracts

Grade

Location

Group / Corporate Office – Supply Chain Management

Department

Supply Chain Management

Reports To

Chief Commercial Officer

Qualification

- Bachelor's degree in Pharmacy, Science, Engineering, or a related field.
- MBA / PGDM in Operations, Materials Management, or Supply Chain (preferred).
- Certification in Contract Management, CIPS, CSCP/CPSM, or Lean Six Sigma is an added advantage.

Qualified Experience

10–14+ years of progressive experience in procurement and contract management roles, including substantial exposure to multi-location or group hospital operations — spanning strategic sourcing, vendor contracting, rate negotiations, and category management.

Main Objective of the Role

To lead and standardize centralized procurement and contract management across the hospital group by driving strategic sourcing, robust vendor contracting, cost optimization, and contract compliance — ensuring uninterrupted, cost-effective, and quality-assured supply of goods and services across all units.

KEY RESPONSIBILITIES

1. Centralized Procurement & Strategic Sourcing

- Lead centralized, group-wide procurement strategy for medical, surgical, non-medical supplies, capex, and services.
- Drive category management and sourcing strategies to consolidate spend and secure the best pricing across the group.
- Identify and execute cost-saving initiatives through bulk purchasing, value engineering, and strategic sourcing.
- Conduct market intelligence and benchmarking to track pricing trends and identify alternate sourcing options.

2. Contract Management & Vendor Agreements

- Draft, negotiate, and finalize rate contracts, framework agreements, service level agreements (SLAs), and long-term vendor partnerships.
- Own the end-to-end contract lifecycle — drafting, legal vetting, approvals, execution, renewal, and closure — across all vendor categories.




- Maintain a centralized repository of contracts and rate agreements, tracking validity, renewal timelines, and compliance obligations.
- Ensure contract terms safeguard commercial interests, pricing protection, and service continuity for the group.

3. Vendor Management & Performance

- Build and manage a diversified, reliable vendor base; drive vendor evaluation, empanelment, and structured performance reviews.
- Monitor vendor OTIF (On-Time-In-Full) delivery, SLA adherence, and resolve escalations or disputes.
- Lead periodic vendor performance reviews and drive corrective action for underperforming vendors.

4. Compliance & Governance

- Ensure procurement and contracting processes comply with statutory, regulatory, and accreditation standards (NABH/JCI) and internal audit requirements.
- Establish and enforce SOPs and approval matrices for procurement and contracting group-wide.
- Support internal and external audits related to procurement and contract compliance.

5. Cross-Functional & Regional Coordination

- Liaise with hospital administrators, finance, legal, and clinical teams across all sites to align procurement priorities.
- Act as the nodal point for contingency and crisis procurement planning (supply disruptions, price volatility).
- Present group-wide procurement and contract MIS and performance reports to senior leadership.

6. People Management

- Build, lead, and mentor a procurement and contracts team across the group.
- Define KRAs, conduct performance appraisals, and drive capability building within the procurement function.

SUPPLEMENTARY POSITION GUIDELINES

Key Performance Indicators

- Procurement cost savings as % of total supply chain spend
- Contract renewal / closure TAT (turnaround time)
- Vendor OTIF delivery / SLA adherence rate
- Contract compliance and audit observation closure rate
- Vendor dispute resolution TAT
- Team attrition rate and training coverage

Please Note:

This job description is only a general guideline and will change depending on organizational requirements.

📌 General Manager- Central Procurement & Contracts - SCM (Maharashtra)
🏢 Jupiter Hospital
📍 Maharashtra