Description

Role Name: Associate – Strategy & Communications

We are looking for a young, high-energy, detail-oriented professional to join the CEO Office, supporting strategic communications and executive priorities. The role will work at the intersection of Corporate PR, Marketing and the CEO Office. This is not a traditional PR role. The individual will act as a central coordinator across multiple business functions, ensuring that the right stories, business achievements and strategic priorities are translated into compelling communication for both internal and external stakeholders.

Key Responsibilities

1. Corporate/Retailer Communications (Approx. 60%)

Manage and support the execution of the CEO office’s corporate communication agenda, working closely with Corporate Marketing, mall marketing teams and external PR agencies.

Key responsibilities include:

- Drive the CEO Office communication calendar in line with business priorities and key milestones.
- Coordinate with marketing teams across the portfolio to identify stories, campaigns, launches and initiatives suitable for Retailer communication.
- Curate business achievements, innovation stories and leadership initiatives for external communication.
- Manage the leadership communication calendar, including LinkedIn content, thought leadership articles, interviews and speaking opportunities.
- Support for media interactions and industry recognitions.
- Ensure consistency in messaging across corporate communication channels.
- Identify opportunities to elevate the company’s visibility through industry forums, partnerships and strategic storytelling.
- Plan the hosting of in store brand activation along with the brand CEOs with very very select brands during the year.
- Planning the corporate gifting as required.

2. Business Coordination & Executive Communication (Approx. 30%)

Serve as a central coordination point within the CEO Office to ensure timely flow of business information across the retail portfolio.

Key responsibilities include:





- Coordinate with all malls to collect regular updates on operations excellence, customer engagement initiatives, events, key achievements and business highlights.
- Consolidate information into structured management updates and executive presentations.
- Track follow-ups on key initiatives and ensure timely closure with relevant stakeholders.
- Support preparation of leadership presentations, business reviews, townhalls and internal communication material.
- Maintain a repository of important business updates, milestones and strategic initiatives across the portfolio.
- Work closely with cross-functional teams to ensure marketing and PR information shared with leadership is accurate, relevant and well-structured.

3. CEO Office & Strategic Support (Approx. 10%)

Support the CEO Office on strategic priorities by combining strong analytical thinking with excellent communication skills.

Key responsibilities include:

- Assist in reviewing presentations, briefing notes, speeches, Q&A; documents and executive communication material.
- Conduct market research on emerging retail trends, global shopping centre developments, consumer behaviour and evolving brand landscapes.
- Track industry developments, competitor initiatives and innovations relevant to the retail business.
- Prepare concise research notes and executive summaries for leadership.
- Support special projects originating from the CEO Office as required.
- Continuously identify opportunities to improve communication quality, storytelling and management reporting.

Desired Candidate Profile

- Excellent written and verbal communication skills with the ability to simplify complex business information.
- Strong presentation development and business storytelling capabilities.
- Highly organised with stakeholder management skills.
- Comfortable working across multiple teams and managing competing priorities.
- Robust research and analytical abilities with curiosity to stay updated on industry trends.
- Proficiency in PowerPoint and Excel; ability to convert raw information into executive-ready communication.
- Experience working with senior leadership or leadership teams will be preferred.

📌 Associate - Strategy & Communications (Mumbai)
🏢 Phoenix Mills
📍 Mumbai