Description
Senior Systems Development Engineer
Our Escalation Engineering team ensures that customers using Dell Technologies Data Protection portfolio—such as Data Domain, PowerProtect Data Manager (PPDM), and the broader PowerProtect suite—have the resilient, adaptable, and high‑performance software systems required in a world driven by data integrity and cybersecurity threats. Operating as deep technical experts at the cutting edge of data‑protection engineering, we bridge customer support, field services, and product engineering to identify root causes of complex protection issues, recommend architectural adjustments, and influence product enhancements. We troubleshoot intricate backup workflows, recovery operations, replication configurations, and storage‑efficiency mechanisms when customer environments exceed expected operational boundaries. We advocate for customer needs throughout the development lifecycle to drive stronger reliability, performance, and usability in future product iterations.





Join us to do the best work of your career and make a profound impact as a Senior Systems Development Engineer - Data Protection (PPDM/Data Domain) on our Escalation Engineering team in Bangalore.

What You’ll Achieve
As a Senior Systems Development Engineer / Escalation Engineer, you will have deep expertise in PowerProtect Data Manager, Data Domain systems, protection policies, storage efficiency mechanisms, replication, cloud‑tier workflows, and the overall Dell Technologies data‑protection ecosystem. You will troubleshoot complex backup, restore, orchestration, and data‑movement issues escalated from customer support, identify enhancements to improve product reliability and customer experience, and directly influence the data‑protection software roadmap.

You will:
- Troubleshoot complex backup, restore, replication, and retention issues across PPDM, Data Domain, and integrated data‑protection workflows to determine root cause and drive resolution.
- Communicate cl

📌 Senior Systems Development Engineer (Bengaluru)
🏢 Dell Technologies
📍 Bengaluru