Job Description Hiring: Hotel Engine Executive | US Voice Process
n Are you passionate about customer engagement, hospitality, and delivering exceptional service? We are looking for dynamic professionals with a strong hospitality background to join our growing team.
n Key Responsibilities
n n Handle customer interactions related to retention, account recovery, collections, and upselling.
n Understand customer needs and provide effective solutions while ensuring a positive customer experience.
n Promote relevant products and services to maximize customer value and revenue.
n Maintain accurate records of customer interactions and follow established processes.
n Resolve customer concerns professionally and escalate complex cases when required.
n Consistently achieve quality, productivity, and performance targets.
n n Eligibility Criteria
n n Undergraduate or Graduate from any discipline.
n Minimum 6 months of BPO experience in Retention, Recovery, Collections, or Upselling.
n Hospitality background is mandatory.




n Excellent verbal communication skills with the ability to handle US voice interactions.
n C1 US Voice Versant certification/level preferred.
n Robust customer handling, negotiation, and problem-solving skills.
n Ability to work in a fast-paced, target-driven environment.
n n Preferred Candidate Profile
n n Experience in customer retention and revenue generation.
n Confident in handling objections and converting opportunities.
n Strong interpersonal and relationship-building skills.
n Self-motivated with a customer-first approach.
n n Interested candidates can share their updated resume at:
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n Join us and build your career in a dynamic hospitality-focused customer service environment!
n #Hiring #HotelEngine #HospitalityJobs #CustomerSupport #BPOJobs #USVoiceProcess #Retention #Collections #Upselling #CustomerService #BPOHiring #ImmediateHiring #JobOpening

📌 International Customer Service (Jaipur)
🏢 JMD Technologies
📍 Jaipur