ELEVENX CAPITAL — EXC MANAGED SERVICES

Job Description

Chief Operating Officer (COO)

Reports To

President, EXC Managed Services (who
reports into Xforce)

Location

Full Time – Onsite [placeholder – confirm
before publishing]

Employment Type

Executive Leadership

About the Role

EXC Managed Services (“EXC MS”) is ElevenX Capital’s
multi-service operating company, delivering IT managed services, marketing
services, website-building/digital services, and talent acquisition services to
clients. EXC MS is seeking a versatile, hands-on Chief Operating Officer to run
day-to-day operations across IT Operations, Marketing, Website-Building
Services, and Talent Acquisition — translating strategy into disciplined
execution, owning P&L; performance, and building a scalable, multi-service
organization.

The COO reports to the President of EXC Managed
Services, who in turn reports into Xforce. This is a hands-on operating role
for a leader who has run diversified service lines under one roof, is
comfortable carrying a sales quota alongside operational duties, and can move




fluidly between strategic planning and day-to-day delivery management.

Key Responsibilities

Operational
Leadership & P&L; Ownership

• Own
full P&L; accountability for EXC Managed Services, including budgeting,
forecasting, margin management, and cost discipline across all service lines.

• Translate
the President’s strategic priorities into executable operating plans, KPIs, and
quarterly business reviews.

• Standardize
processes, reporting, and governance across IT Operations, Marketing,
Website-Building Services, and Talent Acquisition to ensure consistent quality
and accountability.

• Identify
shared-services and cross-sell opportunities across service lines (e.g., IT
clients as website-build prospects, TA clients as marketing prospects).

• Represent
EXC MS operating performance to the President and, as needed, to Xforce
leadership.

• Other
Duties as assigned.

IT
Operations & Managed Services Deliv

📌 Chief Operating Officer (Gurugram)
🏢 ElevenX Capital
📍 Gurugram