Role Profile
QC Manager - SCF (SULB)

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ROLE SPECIFICATION
Role Title
QC Manager - SCF
Employee Interviewed
Monitoring lead
Reports To
Senior credit Monitoring manager
Company
Muthoot Fincorp Limited
Function/Department
Credit – Supply Chain Finance
Location
Chennai
Written By
Ganga devi S
Approved By (Functional)
NCH
Approved By (People & Culture)

Date (Written On)
15-07-2026

ROLE SUMMARY

The Quality Control Manager drives operational excellence, processing efficiency, and rapid case decisioning for the QC team. This leadership role ensures strict adherence to a 4-hour TAT and a minimum 90% FTR rate upon receiving complete documentation from Sales team. Equipped with excellent interpersonal skills, the manager collaborates cross-functionally with sales and credit teams to resolve Critical issues, maintain data across various MIS Such as Credit MIS, QC MIS & renewal MIS and to ensure collaboration with Sales / portfolio team for timely completion of the end-to-end renewal process.

ORGANIZATIONAL CHART

KEY RESPONSIBILITIES
Operations & Transactional





Digital Underwriting & Technical Assessment
- To check Critical Deviation During logins and Take necessary Approval to move the Potential case to credit
- To Maintaining TAT and Quality of Case
- To Check CIBIL details, Bank Analysis, GST verification and KYC Verification of the potential case
- To maintain and Monitor MIS on regular basis. Publishing MIS to Senior management

Field Credit & Portfolio Control
- Efficiency & Tech Adoption: Actively utilize automation and digitization tools to optimize Turnaround Time (TAT).
- Data Integrity: Maintain accurate and up-to-date Management Information Systems (MIS) for tracking pipeline files, approvals, and QC Movement

KEY INTERACTIONS
Internal Stakeholders
External Stakeholders

Portfolio Team, Sales team, Ops team and credit team

RCU & CPV Agents

KEY ROLE DIMENSIONS

Geographical coverage – State / Part of State
Direct reportees - NA
Total team size - NA
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📌 Quality Control Manager (Chennai)
🏢 Muthoot Fincorp
📍 Chennai