Key Account Ownership & Growth
- Own a defined portfolio of key and strategic industrial accounts, with full responsibility for volume, revenue, gross margin, and collections.
- Develop and execute annual account plans, aligned with customer agreements and company growth objectives.
- Identify upselling, cross-selling, and conversion opportunities to expand wallet share within existing accounts.

New Business & Competitive Displacement
- Proactively identify and develop new prospect accounts through market mapping, industry intelligence, and competitor analysis.
- Lead competitive product replacement initiatives, including technical comparisons, trials, and value justification.
- Systematically track competitor presence, pricing, and application strategies within key accounts.

Technical Selling & Application Support
- Act as a technical consultant to customers by understanding operating conditions, equipment, and lubrication challenges.
- Recommend appropriate products and solutions based on application study, OEM guidelines, and performance requirements.
- Plan, execute,



and monitor product trials, application upgrades, and conversion programs in coordination with technical teams.

Customer Relationship Management
- Build strong relationships across shop floor, maintenance, production, QA, and procurement functions.
- Position the company as a solution partner, not merely a lubricant supplier.
- Document and communicate measurable customer advantages such as cost savings, equipment life improvement, and downtime reduction.

Channel & Internal Coordination
- Execute sales directly or through authorized distributors/channel partners, ensuring alignment on pricing, service, and coverage.
- Coordinate closely with supply chain, production, quality, and finance teams to ensure timely delivery and issue resolution.

Reporting, Governance & Compliance
- Maintain accurate records of account activity, trials, complaints, and resolutions in CRM systems.
- Prepare periodic sal

📌 Key Account Manager – Industrial Lubricants (Chennai)
🏢 Ample Group
📍 Chennai