Description

The Apprentice, HR Administration is a member of the HR Shared Services team, supporting the delivery of consistent and high-quality HR services across the employee lifecycle. Working under the guidance of experienced HR professionals, the apprentice assists with employee-facing support and administrative processes such as onboarding, employee data updates, job changes, and leave administration. The role provides valuable exposure to HR operations while developing knowledge of HR policies, systems, and processes.
The Apprentice collaborates with HR Business Partners (HRBPs), Centers of Excellence (COEs), and colleagues across the business to ensure accurate and timely service delivery. Through strong attention to detail, effective communication, and a customer-focused approach, the apprentice contributes to a positive employee experience and the effective operation of HR services.

Responsibilities

Employee Lifecycle Support

• Assist in processing and managing lifecycle transactions including onboarding, internal transfers, promotions, and separations.
• Support onboarding steps such as documentation collection, system entry, coordination of pre-employment requirements, and new hire communication.
• Assist with the administration of leave of absence (LOA) cases, ensuring employees receive accurate guidance and documentation is processed according to policy.
• Support to maintain employee records and ensure compliance with HR, legal, and data privacy requirements
• Update HR systems and employee data under the guidance of HR Administrators,



helping to ensure the accuracy and integrity of information across HR platforms.

Employee Support & Case Management

• Assist in responding to employee inquiries through the HR Help Desk or case management systems, providing clear, timely, and policy-aligned information under guidance as needed.
• Escalate complex or sensitive cases to appropriate team members in accordance with established procedures.
• Contribute to a positive, efficient, and employee-focused shared services experience through strong customer service, attention to detail, and effective communication.

Collaboration with HRBPs and COEs

• Work closely with HR Administrators, HR Business Partners (HRBPs), and Centers of Excellence (COEs), including Talent Acquisition, Benefits, and Global Mobility, to support employee lifecycle processes and gain exposure to a broad range of HR activities.
• Assist HR Administrators with cross-functional workflow requirements, ensuring assigned tasks are completed accurately, on time, and in line with established procedures.
• Provide regular updates to HR Administrators on the status of assigned tasks, pending requests, and items requiring further action or escalation.

Process Excellence & Continuous Improvement





• Assist in identifying opportunities to improve HR lifecycle processes, reduce manual administrative tasks, and enhance the overall employee experience.
• Support HR Administrators in implementing process improvements that promote standardization, accuracy, and operational efficiency within the HR Shared Services model.
• Maintain and update process documentation as required and assist with the adoption of new or revised HR workflows, procedures, and systems.

Qualifications

REQUIRED

• Bachelor’s degree in HR or related field
• Strong customer service mindset and ability to communicate effectively with employees at all levels
• High attention to detail and accuracy in data management and documentation
• Ability to manage high volume work, prioritize competing tasks, and meet deadlines
• Strong organization and problem solving skills

DESIRED

• Exposure to HR service center technologies or ticketing systems
• Background working in a multi-site shared services environment

Knowledge, Skills, Abilities, and Other Characteristics

• Service minded approach with strong interpersonal skills
• Ability to work independently while collaborating across HR functions
• Comfortable adapting to changing priorities and fast paced environments
• High level of integrity and discretion when handling confidential information
• Ability to build relationships with people whose assistance, cooperation, and support may be needed
• Ability to anticipate and prepare for upcoming surges in work

📌 Apprentice, HR Administration (Chandigarh)
🏢 Oceaneering
📍 Chandigarh