Description
Skills
Technical Skills

- AI‑First Business & Product Thinking
- Strong interest in using AI tools (e.g., Copilot, GenAI assistants, analytics tools) to learn faster, analyze problems, create user stories, and improve communication.
- Ability to understand business problems and translate them into clear requirements, user stories, and acceptance criteria with guidance.
- Foundational understanding of Property & Casualty Insurance concepts or robust willingness to learn domain quickly.

- Agile, Delivery & Cross‑Functional Exposure

- Basic understanding of Agile delivery concepts (Scrum / Kanban) through coursework, internships, or projects.
- Exposure to tools like JIRA (or similar) for tracking work items and learning backlog concepts.
- Awareness of system integrations, APIs, and data exchanges (XML / JSON) at a conceptual level.
- Willingness to work across BA, Product, QA, and Engineering teams, learn beyond a single role, and step in where needed to support delivery.

- Data, Analysis & Reporting (Foundational)

- Basic knowledge of SQL concepts and ability to write simple queries or analyze datasets with guidance.
- Ability to work with data to validate assumptions and support decision‑making.
- Exposure to Power BI or other reporting/visualization tools (good to have).
- Curiosity to use AI to speed up analysis, learning, and insight generation.

Process Specific Skills

- Foundational understanding of Agile and Waterfall methodologies through education, training, or internships.
- Comfortable working in fast‑paced environments with evolving requirements and feedback.
- Interest in Insurance (P&C;)



or technology‑driven business domains preferred.

Soft Skills

- Strong analytical thinking and problem‑solving skills.
- Clear communication skills and ability to ask the right questions.
- Ability to collaborate across functions (business, QA, engineering) and learn from senior team members.
- Good time management and organization skills.
- Strong ownership mindset, curiosity, and willingness to learn continuously.
- Open to experimentation, feedback, and AI‑enabled ways of working.

Responsibilities
Key Roles and Responsibilities

- Solution Discovery & Design
- Collaborate with business stakeholders, developers, and architects to shape solution approaches for business problems.
- Translate business needs into clear product capabilities, workflows, and technical requirements.
- Participate in solution design discussions to ensure business requirements are technically feasible and scalable.
- Contribute to system design and business architecture discussions.
- Builder Collaboration
- Work closely with business stakeholders, builders and engineering teams to break down features into implementable user stories and tasks.
- Facilitate requirement discovery sessions, backlog grooming, and sprint planning.




- Clarify business rules, edge cases, and integration scenarios during development cycles.
- Product Development Support
- Support development and QA teams by validating requirements, acceptance criteria, and test scenarios.
- Ensure product capabilities align with customer experience and business objectives.
- Assist in the development of new client interfaces and integrations, while supporting maintenance and enhancements of existing systems.
- Requirements & Documentation
- Capture and maintain requirements in structured artifacts such as user stories, workflows, and functional specifications.
- Ensure product documentation is organized, traceable, and accessible across teams.
- Maintain backlog hygiene and requirement traceability.

Continuous Improvement

- Identify opportunities to improve product functionality, operational efficiency, and customer experience.
- Participate in retrospectives and continuous improvement initiatives.

Primary Interactions

- Onshore and Offshore Product Teams
- Platform Business Team and Technology Team
- Senior Leadership of EXL and Business
- Delivery and Support teams within EXL
- Internal & External Auditors/ISG/BCP personnel

Qualifications
Working Hours 9 Hours window 11 am till 8 PM [based on business needs]
Education Requirements

- BS / BE / MCA / MBA / PGDM
- Certification in Insurance or IT Business Analysis Preferred

Work Experience Requirements

- 4 to 8 years overall experience
- At least 4 years as Business Analyst working with Development Team

📌 Business Analyst (IC) (Noida)
🏢 EXL
📍 Noida