Join our Team

About this opportunity:

Ericsson is looking for a motivated and technically driven Associate Engineer – DS1 & TA1 to join our growing Service Delivery team. In this role, you will be at the forefront of ensuring seamless Operations & Maintenance (O&M;) across core and cloud network systems, while actively contributing to incident management, automation initiatives, and AI-driven operational enhancements.

This is a high-impact chance where your expertise will directly influence network stability, customer experience, and the evolution of intelligent, future-ready telecom services. You will collaborate closely with cross-functional teams, hardware partners, and global support organizations — making this a truly dynamic and rewarding career move.

This role operates on a 24x7 rotational shift basis.

What you will do:
- Deliver end-to-end O&M; support, ensuring consistent availability and optimal performance of core and cloud network systems.
- Take ownership of incident and emergency handling, driving timely resolution and thorough Root Cause Analysis (RCA)



for critical network events.
- Support project execution activities including new node acceptance testing and technology rollouts, ensuring smooth integration into the live network.
- Champion automation and AI-driven initiatives focused on predictive maintenance, proactive fault detection, and overall operational efficiency.
- Monitor and review TT, CR, and AT performance metrics, ensuring full adherence to MSTOP operational guidelines.
- Manage MIR releases and user access controls in alignment with Ericsson's operational standards and security policies.
- Work collaboratively with cross-functional teams, hardware partners, and key stakeholders to ensure seamless service delivery.
- Engage with regional and global support teams for escalation management and continuous knowledge sharing.

The skills you bring:

Education
- Bachelor's degree in Engineering — Telecommunications, IT, Computer Scie

📌 Associate Engineer (India)
🏢 Ericsson
📍 India