Overview
Waters, the world's leading specialty measurement company that cares about inclusion and diversity, is seeking a Temp Field Service Engineer-Indore to support the very successful growth of our businesses across Madhya Pradesh. Waters delivers benefits through innovation and people who enable customer success in the life, materials, and food sciences. People create the Waters difference. By engaging with our dedicated and diverse workforce, we continuously evolve, develop, and enhance our products. We believe in delivering innovative technology and system solutions to our valued customers to enable their success. Our dedicated field sales/service and specialist teams have over the years delivered great and sustainable business results. With a constant focus on growth and by developing recent markets, we can increase the business even within very challenging economic circumstances.
As Temp Field Service Engineer, you are an ambassador of Waters and will bring to the market Waters’ products and services.
The candidate will demonstrate a clear grasp of understanding the customers’ business and its growth plans and is able to take that knowledge and convert that into a solution and offering from Waters, with a primary aim of bringing “customer success”. This position brings a great degree of flexibility working in the field. The role will be designated to either a territory and/or markets.
Responsibilities
- Installation, performance maintenance, troubleshoot and support Waters' product suite (LC, LC/MS, HPLC/UPLC, SFC, Informatics)
- Establish and maintain effective relationships with external and internal customers ensuring their success
- Handle customer expectations, by communicating work performed and providing follow up plan if needed
- Ensure customer compliance regulations are followed
- Deliver system level training at customer sites
- Handle service inventory according to Waters policies
- Issue field service reports daily to document work performed
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📌 Temp - Field Service Engineer (Indore)
🏢 waters
📍 Indore