Job Description:

Position: Service Manager

Location: Ahmedabad

Experience: 2 – 4 Years

Industries: Medical Devices

Responsibilities:
- Manage daily service operations and customer complaints.
- Coordinate service engineers for installation, repair, and maintenance.
- Allocate service calls and ensure timely closure.
- Handle customer queries and maintain positive relationships.
- Monitor service performance, pending calls, and AMC activities.
- Coordinate with Sales, Production, and Technical teams.
- Prepare service reports and maintain proper documentation.
- Ensure quality, safety, and timely service delivery.

Required Skills:
- Team Management & Leadership
- Customer Handling & Communication
- Technical Troubleshooting
- Service Planning & Coordination
- Problem-Solving Skills
- MS Office & MIS Reporting
- Time Management
- Negotiation & Follow-up
- Knowledge of AMC & Service Operations

Required Qualification: - B.E/B.Tech - Mechanical/Electrical

Salary: - Upto 3.60 LPA

If you are interested in this opening, please send updated resume on same mail with following details.

Total No. of Years Experience: -

Current CTC: -

Expected CTC: -

Notice Period: -

📌 Service Manager (Ahmedabad)
🏢 Quality HR India
📍 Ahmedabad