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Job Description:
Manager, Global Platform Technology - ITAD

As Manager, Global Platform Technology, you will lead distributed engineering teams to deliver high-quality technology solutions aligned with business priorities across the IT Asset Disposition (ITAD) and reverse logistics business. You will be a strong partner to Business and Product leaders, driving execution, collaboration, operational excellence, and engineering performance in a fast-paced environment.

Your Role
- Lead, mentor, and develop distributed engineering teams with direct reports, fostering ownership, accountability, collaboration, and continuous improvement.
- Partner closely with Business, Product, and Technology leaders to translate business priorities into clear engineering objectives and successful outcomes.
- Drive end-to-end delivery, managing priorities, dependencies, risks, and commitments with strong ownership and accountability.
- Establish effective onshore/offshore communication and collaboration,



ensuring transparency, alignment, and seamless execution across locations.
- Leverage Jira and Confluence for delivery planning, backlog management, documentation, reporting, and team collaboration.
- Own and continuously improve incident management and production support processes, ensuring timely resolution, effective escalation, root-cause analysis, and prevention of recurring issues.
- Partner with Engineering, Infrastructure, and Support teams to improve production stability, system reliability, and operational efficiency.
- Lead teams delivering high-volume, user-facing web applications that are scalable, reliable, secure, and performant.
- Communicate effectively with technical and business stakeholders, including senior leadership, clearly articulating status, risks, issues, and business impact.
- Lead by example with a can-do attitude, robust work ethic, and willingness to take ownership of challeng

📌 Manager, Global Platform Technology (Pune)
🏢 Ingram Micro
📍 Pune