We’re Hiring | Product Support Engineer
Are you a

Software Engineer who enjoys solving real-world technical problems

and wants to work on an international product supporting manufacturing environments?
Kiara Tech Solutions

is looking for an experienced

Product Support Engineer

to join our team in

Navi Mumbai .
Role:

Product Support Engineer
Location:

Navi Mumbai –

Work from Office
Experience:

4+ Years
Work Model:

24×7 Rotational Shifts | 9.5-hour shifts
Project:

International / Manufacturing Technology Support

What We’re Looking For We’re ideally looking for someone with a

Software Development background

who can go beyond basic support and understand the technology behind the product.

You should have:
• 4+ years of experience in

Software Development / Application / Product Support
• Strong knowledge of

.NET/C#, Java, or similar programming languages
• Good hands-on knowledge of

SQL & databases
• Strong troubleshooting and analytical skills
• Experience with application logs, incident management & root-cause analysis
• Excellent

verbal & written communication skills – mandatory
• Ability to work effectively in a fast-paced

24×7 support environment





️ What You’ll Do • Provide L1/L2 product & application support
• Troubleshoot application and database issues
• Analyse logs and identify root causes
• Work closely with development and technical teams
• Support deployments, testing & production environments
• Manage incidents and ensure SLA-driven resolution
• Communicate with international clients and stakeholders
• Maintain technical documentation and knowledge resources

Why Join Us? ✨ Work on an

international technology project
✨ Opportunity to work with

manufacturing & automation systems
✨ Continuous learning & upskilling
✨ Medical Insurance & EPF
✨ Night shift allowance & eligible overtime compensation
✨ Performance-based incentives

✨

24 days paid holidays

Interested? We’d love to hear from you!
Send your updated CV to

[email protected]

Subject:

Product Support Engineer – Navi Mumbai

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Tag them or share this prospect!

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📌 We’re Hiring | Product Support Engineer (Mumbai)
🏢 Kiaratech Solutions
📍 Mumbai