The Centre Head-cum-IT Trainer will manage the day-to-day operations and performance of the training centre while delivering high-quality IT and digital-skills training. The position is responsible for centre administration, team supervision, learner outcomes, stakeholder coordination, compliance, reporting and achievement of training and placement targets.

Key Responsibilities

Centre Operations
- Manage the day-to-day functioning of the training centre.
- Ensure the centre opens and operates according to the approved schedule.
- Maintain a protected, inclusive, disciplined and learner-friendly environment.
- Prepare and monitor batch schedules, trainer allocations and classroom or lab utilisation.
- Ensure the availability and proper functioning of computers, internet connectivity, software and other training resources.
- Maintain the centre’s assets, stock, records and infrastructure.
- Coordinate repairs, maintenance and procurement requirements through authorised processes.
- Ensure compliance with NIIT Foundation’s operational, branding, safety and safeguarding standards.





Team Management
- Supervise trainers, mobilizers, placement executives and support staff assigned to the centre.
- Allocate responsibilities and monitor individual and team performance.
- Conduct regular team meetings and performance reviews.
- Provide coaching and support to improve training and operational quality.
- Monitor staff attendance, punctuality, conduct and adherence to organisational policies.
- Escalate staffing, performance or disciplinary concerns through the prescribed process.
- Promote collaboration among training, mobilization and placement teams.

IT Training Delivery
- Deliver classroom, virtual and lab-based training according to the approved curriculum and session plans.
- Train learners in areas such as:
- Computer and digital fundamentals
- Operating systems and file management
- Microsoft Office or equivalent productivity tools
- Internet, email and online collaboratio

📌 Centre Head cum IT Trainer (Jamshedpur)
🏢 Niit Foundation
📍 Jamshedpur