15 Aug
|
equitas small finance bank
|
Nagpur
15 Aug
equitas small finance bank
Nagpur
- nswer inquiries via phone, live chat, email, or social media.
- Resolve complaints and troubleshoot issues with patience and empathy.
- Process transactions including orders, refunds, exchanges, and account updates.
- Document interactions accurately in internal CRM or helpdesk software.
- Escalate complex problems to senior teams or other departments when needed.
- Follow up with clients to verify complete satisfaction
📌 Customer Service Officer (Nagpur)
🏢 equitas small finance bank
📍 Nagpur