HIRING | HIRING | CUSTOMER SUPPORT – VOICE PROCESS

Location: Kolkata [Work From Office]
Experience: 1–3 Years Salary: ₹15,000–₹18,000/month
Qualification: Any Degree
Notice Period: Immediate Joiners Only
Work Timings: 11:00 AM – 7:00 PM, Monday to Saturday
Interview: Face-to-Face Only
Gender: Female
Industry: BPO / Customer Support

KEY RESPONSIBILITIES

• Handle inbound/outbound customer calls
• Resolve customer queries professionally
• Identify customer needs and provide suitable solutions
• Drive upselling and cross-selling opportunities
• Maintain customer satisfaction and service quality
• Follow process guidelines and achieve assigned targets

Requirements

MUST-HAVE REQUIREMENTS

1–3 years of experience in Voice Process / BPO
Inbound or Outbound calling experience
Upselling / Cross-selling experience is mandatory
Excellent customer handling skills
Strong communication skills
English + Hindi + Bengali – all 3 languages mandatory
Reliable work history is required
Domestic or International BPO experience accepted
Immediate Joiners only
Willing to work from office

📌 CUSTOMER SUPPORT – VOICE PROCESS (Kolkata)
🏢 Vrinda International
📍 Kolkata