Domestic Voice Process – Ranchi

Location: Doranda, Ranchi
Process: Amazon Domestic Voice Process
Employment Type: Full-Time – Apprentice / Contract

Job Overview:

We are hiring candidates for the Amazon Domestic Voice Process in Ranchi. Both freshers and experienced candidates can apply. Candidates should have good English communication skills and be comfortable working in a rotational shift environment.

Key Responsibilities

- Handle customer calls and provide prompt and professional support.

- Understand customer queries and provide appropriate resolutions.

- Maintain valuable English communication and customer service standards.

- Follow Amazon process guidelines, policies, and quality standards.

- Accurately record customer interactions and update required information.

- Escalate complex issues to the appropriate team when required.

Requirements





- Any Undergraduate / Graduate can apply.

- Freshers: Will be hired under an Apprentice role.

- Experienced Candidates: Will be hired under a 6-month Contract role.

- Good English communication skills required.

- Versant Level 4 proficiency preferred.

Salary: Freshers: ₹14,700 in-hand stipend under Apprentice role, Experienced Candidates: ₹15,600 in-hand salary under a 6-month Contract role.

Benefits

Shift & Working Details

- Working Days: 6 days a week

- Week Off: 1 rotational week off

- Female Candidates: Shift window between 7:00 AM and 7:00 PM

- Male Candidates: Shift window between 5:00 PM and 2:00 AM

- Transport: No company transport facility. Candidates must arrange their own transportation.

📌 Domestic Voice Process – Ranchi
🏢 2COMs
📍 Ranchi