Description
To be focal to impacting various facets of Area terminal & inland operations.
To be accountable for all data ownership in the Area and drive decisions basis analytics.
To pivot market facing discussions externally.
The role is critical for departmental stakeholder management
and in enabling decision making & driving negotiations

Responsibilities
- This is a pivotal role in Area India operations that will own and lead
several departmental decisions. The incumbent is expected to be agile
and extremely motivated with understanding information and making
impactful interventions.
- Cost analysis and cost reduction –
enable internal negotiations towards the same. Appropriate internal
navigation to take calls with the Area interest in focus.
- Pivot external stakeholder relations with CSLA / Customs /
Port authorities / terminals / inland suppliers. Be a key stakeholder
is representation across forums.
- Workstream enablers – Inland operations & Equipment. To be the
chief influencer in driving the workstreams in line with our
long-term strategy.
- Data ownership & analytics




- Decision making to drive Port operation KPIs of scheduled reliability
- Operational data ownership & analytics. Accountability of all
relevant dashboards and relevant metrics

Team Management
- Create an inspiring team environment with an open
communication culture
- Set transparent team and individual KPI’s goals
- Motivate and lead the team to achieve most efficient
and timely delivery.
- Set up internal timely meetings for project kick-offs, creative reviews,
and team checkpoints
- Plan and assist to design developmental paths for the team

Competencies & Values:
- Communication/Organization Skills
- Communicative and ability to take initiative
- Professional ability to interact with other functions
- Strong networker
- Interest in a Global Career
- Project Management experience
- Systematic and efficient way of working
- Familiar with business operations and demonstrate
excellent leadership

📌 Manager - Area Operations (Mumbai)
🏢 Hapag Lloyd
📍 Mumbai