Overview
Overview
With more than 45,000 employees and partners worldwide, the Customer Experience and Success (CE&S;) organization is on a mission to empower customers to accelerate business value through differentiated customer experiences that leverage Microsoft’s products and services, ignited by our people and culture. CE&S; drives cross-company alignment and execution, ensuring we consistently exceed customer expectations across every interaction.
Job Purpose
As a Cloud & AI Infrastructure Cloud Solution Architect (CSA) in iCSU, you will partner with Microsoft’s largest and most strategic customers to design, migrate, modernize, and operate secure, resilient, and AI‑ready Azure infrastructure platforms. You will lead customer‑funded technical engagements, remove adoption blockers, and drive production outcomes across migration, modernization, security, resiliency, and AI readiness scenarios.
This role enables you to accelerate your technical and leadership growth, deepen your cloud and AI infrastructure expertise,



and strengthen your business acumen by linking architectural decisions to measurable customer value, consumption, and long‑term success. The role supports hybrid work aligned to customer and business needs.

Company Culture Statement
Microsoft’s mission is to empower every person and every organization on the planet to achieve more. We embrace a growth mindset, innovate to empower others, and collaborate to realize shared goals. We build a culture of inclusion where everyone can thrive.

Responsibilities
- Own end‑to‑end technical delivery outcomes (Job 1) for Cloud & AI Infrastructure engagements, driving committed milestones to close across migration and modernization initiatives.
- Lead secure, resilient, and scalable Azure infrastructure architectures across landing zones, networking, storage, compute, backup, DR, monitoring, and governance.
- Enable AI‑ready infrastructure by ensuring customer environments meet security, resiliency, data, and perfo

📌 Cloud Solution Architecture (Bengaluru)
🏢 Microsoft
📍 Bengaluru