Principal Support Specialist (India)

Principal Support Specialist (India)

15 Aug
|
Insightsoftware
|
India

15 Aug

Insightsoftware

India

About Us:

insightsoftware is a global provider of reporting, analytics, and performance management solutions that unlock the potential of business data and transform the way finance and data teams operate. We empower leaders from over 32,000 organizations to make timely and intelligent decisions. Our comprehensive solutions span Financial Planning and Analysis (FP&A;), Controllership, and Data and Analytics. We deliver finance teams the insights required to navigate any economic climate and drive greater financial intelligence, while increasing productivity, visibility, accuracy, and compliance. Learn more at insightsoftware.com.

Job Description:
Application Support Engineer

The Application Support Engineer will assist existing customers in all aspects of the implementation, use and functional operation of Logi Analytics’ products. The incumbent must have a working knowledge of a wide range of technologies and serve as a contributing member of the team in technology discussions and operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES





The range of technical skills that are required to support the interaction between the Logi platform and client environment includes:
- Client-side rendering experience (e.g., Angular, HTML, CSS, JavaScript)
- Knowledge of up-to-date database systems (SQL Server, Oracle, MySQL, PostgreSQL)
- SQL query writing
- Basic networking skills, to include operating systems and OS security interactions
- General knowledge of RESTful API interaction/communication
- IIS Web server setup and configuration
- Familiarity with MVC5 / WebForms / EntityFramework
- Proficient in C#, .Net Framework/ .Net Core required
- Azure/AWS, Docker, Linux experience required
- Kubernetes (Containerization) required
- Ability to replicate issues from the customer

The Application Support Engineer will:
- Establish and maintain working relationships with internal teams, including product management, engineers, and support staff
- Maintain current functional and technical

📌 Principal Support Specialist (India)
🏢 Insightsoftware
📍 India

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