What success looks like in this role:
- Roles and Responsibilities :
- Design, Implementation and Administration of Backup environments running on Various backup solutions such as Druva (Primary), CommVault, Rubrik, Netbackup, Veeam etc.
- Hands-on experience with SRE and DevOps tools with ability to automate & streamline daily operations
- Backup Configuration & administration of Cloud native workloads (AWS, Azure etc.)
- Troubleshoot deep technical issues in Backup environments running on the Mentioned Tools & Technologies. Drive them to Resolution.
- Demonstrate a high degree of creativity in performing tasks by identifying, proposing and implementing streamlining activities to reshape technology and processes.
- Propose and Implement Backup Improvement Initiatives to enhance backup Performance & Backup Success Rates.
- Handle Technical Escalations from Level 1 support team.
- Generate and analyze various Backup Reports.
- Perform Backup Assessments and Audits. Report on the findings, propose plans and implement them to bridge gaps.
- Execute and follow Incident management,



Change Management and Problem management in line with current ITIL Standards.
- Engage Vendors on deep technical issues and work with them through the resolution.
- Identify recurring issues and create problem incidents to find the root cause of the event.
- Track Backup Systems’ Capacity and Propose Appropriate Measures proactively.
- Maintain accurate and up-to-date documentation of backup configurations, procedures, and policies.
- Communicate effectively with stakeholders at all levels, providing updates on key accomplishments and any challenges or issues.
- Work with other cross-functional teams to provide seamless Service Delivery.
- Participate in DR exercises.
- Work in rotational shifts (24X7 coverage model) and provide on call support as required.
- Proactively identify opportunities for process improvement and automation, driving efficiency and effectiveness within the organization.

📌 Senior Backup Administrator(Druva) (Bengaluru)
🏢 Unisys
📍 Bengaluru