We are looking for a detail-oriented Visa & OCI Processing Specialist to handle all visa applications, OCI (Overseas Citizenship of India) card processing, passport services, and related immigration documentation. This is an offshore role supporting our US-based travel agency. The ideal candidate will have prior experience in visa and immigration paperwork, strong attention to detail, and excellent communication skills to coordinate with clients and consulates.

Key Responsibilities
Process OCI new applications, renewals, and miscellaneous services end-to-end
Handle Indian visa applications (tourist, business, e-visa, conference, etc.)
Manage US passport renewals and recent applications for clients
Process visa applications for other countries (UK, Canada, Schengen, etc.)
Track application statuses and provide timely updates to clients
Coordinate with consulates, VFS Global, BLS International, and CKGS
Ensure all documentation is complete, accurate, and submitted before deadlines
Maintain organized digital records of all applications and client files
Handle client queries via email, WhatsApp, and phone regarding visa/OCI status
Stay updated on changing visa policies, travel advisories,



and immigration rules
Prepare and review supporting documents (cover letters, itineraries, financial docs)
Process attestation and apostille services as needed
Requirements
Minimum 4 years of experience in visa processing or immigration services
Strong knowledge of OCI application process and Indian consulate procedures
Familiarity with VFS Global, BLS International, and CKGS portals
Excellent written and verbal English communication
High attention to detail — visa applications have zero tolerance for errors
Proficiency in MS Office, Google Workspace, and CRM tools
Ability to work independently with minimal supervision
Comfortable working US business hours or with significant overlap
Prior experience in a travel agency environment is a strong plus
Preferred Qualifications
Experience in processing Schengen, UK, and Canada visa applications
Knowledge of US immigration forms (DS-160, etc.)
Experience with passport attestation and document legalization
Multi-lingual skills (Hindi, Gujarati, or other Indian languages)

📌 Visa & OCI Processing Specialist (US NIGHTSHIFT) (Secunderabad)
🏢 AKSHAR TRAVELS
📍 Secunderabad