Job DescriptionLead the Wellness team within the GCS, overseeing administration of wellness and benefits programs, vendor coordination, and program effectiveness monitoring. Ensure accurate, compliant, and employee-centric delivery of wellness programs in alignment with enterprise Total Rewards strategy. Key Responsibilities 59;Lead and develop the Wellness team, ensuring high-quality administration of wellness programs and vendor coordination 59;Oversee wellness program enrollment administration, in-house and outsourced wellness program delivery, and vendor management 59;Monitor wellness program effectiveness, analyzing utilization data and outcomes to inform continuous improvement 59;Partner with the Total Rewards & Mobility Delivery Lead and Total Rewards COE on wellness strategy alignment 59;Manage vendor relationships for outsourced wellness programs,



ensuring SLA adherence and service quality standards 59;Ensure compliance with benefits regulations and internal wellness program governance requirements 59;Coordinate with HR communications and Digital HR teams to support wellness program awareness and employee engagement 59;Track and report on wellness delivery metrics, escalating issues and improvement opportunities to leadership Knowledge and Experience 59;Benefits administration, employee wellness, or HR program delivery experience 59;Robust knowledge of wellness program design, administration, and vendor management in large organizations 59;Experience managing wellness or benefits delivery teams within a GCC or shared services model 59;Understanding of benefits compliance requirements and wellness program governance 59;Demonstrated ability to manage vendor relationships and monitor program effectiveness Our Commitment to Equal Opportunities Our greatest asset at FedEx is our people. We are committed to building a diverse, equitable and inclusive workforce, and offer equal opportunities, fairness and respect to all regardless of who you are. We encourage you

📌 Manager - Wellness (Mumbai)
🏢 FedEx ACC
📍 Mumbai