15 Aug
|
Kiaash Business Solutions
|
Mumbai
15 Aug
Kiaash Business Solutions
Mumbai
Job DescriptionMilani Electric & Solar Pvt. Ltd. is a growing international organization providing electrical and solar solutions to residential and commercial clients. We are looking for enthusiastic and customer-focused professionals to join our Delhi office and support our expanding operations. Key Responsibilities: ✔ Handle customer calls and provide prompt assistance. ✔ Understand customer requirements and guide them effectively. ✔ Resolve customer queries and ensure a positive customer experience. ✔ Maintain accurate customer records and perform data entry tasks. ✔ Update information in Microsoft Dynamics and internal systems. ✔ Prepare and send invoices to customers. ✔ Coordinate with internal teams and maintain operational records. ✔ Ensure accuracy and timely completion of assigned tasks. Required Skills: ✔ Excellent English communication skills (Mandatory).
✔ Hands-on experience with Microsoft Dynamics (Mandatory). ✔ Good typing speed and data entry accuracy. ✔ Strong customer service and problem-solving skills. ✔ Ability to work in a fast-paced environment. ✔ Good knowledge of MS Office and computer applications. Preferred: ✔ Previous experience in Customer Service, Customer Support, Data Entry, Back Office, or International Process roles. ✔ Experience in handling customer calls and CRM systems. Why Join Us? ✅ Competitive salary package ✅ Opportunity to work with an international organization ✅ Career growth and learning opportunities ✅ Professional and team-oriented work environment If you have excellent communication skills and experience with Microsoft Dynamics, we'd love to hear from you.
📌 Customer Service Representative (Mumbai)
🏢 Kiaash Business Solutions
📍 Mumbai