The role of a Change Management Analyst is to support the IT Change Manager to ensure that the organisation can adapt and implement changes smoothly and effectively, whilst adhering to the governance processes and procedures for IT Change Management.

Change Request Management
- Registration and Categorisation. Register all incoming change requests, ensuring they are accurately categorised based on their type, urgency, and impact using the ITSM toolset as well as other Paragon toolsets, processes, and procedures.

Risk and Impact Analysis
- Conduct detailed risk assessments to identify potential threats and vulnerabilities associated with proposed changes. Review change to ensure comprehensive impact analyse has been performed to understand how changes will affect IT services, infrastructure, and business operations.

Stakeholder Assessment
- Identify and assess the stakeholders affected by the change, evaluating their readiness and potential resistance.

Change Advisory Board (CAB) Coordination
- Schedule and coordinate CAB meetings,



ensuring all relevant stakeholders are informed and involved in the decision-making process.

Communication Plans
- Develop and execute communication plans to inform stakeholders about upcoming changes, including timelines, potential impacts, and perks.

Stakeholder Engagement
- Engage with stakeholders to gather feedback, address concerns, and ensure alignment with business objectives.

Monitoring and Reporting
- Continuously monitor the progress of change implementation, identifying and addressing any issues or deviations from the plan.
- Provide regular status updates and detailed reports to stakeholders, highlighting key milestones, risks, and outcomes.
- Track and analyse performance metrics to evaluate the effectiveness of change management processes and identify areas for improvement.

Post Implementation Review
- Conduct post-implementation review meetings to assess the success of changes, gathering feedback from stakeholder

📌 Infrastructure Change Analyst (Malappuram)
🏢 Paragon South Asia Services Private
📍 Malappuram