Position: SPE/SME / TL: Data Analyst- Case Processing Associate
Location: Target Location - Mumbai, Pune, Hyderabad and Bangalore.
All are work from OFFICE positions.

S
PE:Book-in, full data entry, narrative writing/I-Narrative, medical coding, product coding, self-check of online QC tool, un-blinding (if required), case routing, case lock/closure where applicable, and labeling including USPI labeli
ng.Graduate/Postgraduate/Doctorate degree in Life sciences/Pharmacy/Medical sciences or equivalent deg
ree1-2 years of safety case processing experience in Pharmacovigilance Safety databases like Veeva Safety Database, Arg
us.Fluency in Engl

is
SME: QC/post lock case processing Quality Review (QR) ass

ocia
Quality check of fatal & serious cases, to keep daily track of quality metrics of the case-processing defects, communication of quality metrics to case processing associates and discussion about steps taken to correct the errors, ensure the quality of the deliverable is as
expectedGraduate/Postgraduate/Doctorate degree in Life sciences/Pharmacy/Medical sciences or equivale




nt deg2+ years of safety case processing/quality review experience in Pharmacovigilance safety databases like Veeva Safety
and Argus.Fluency in E

nglish
Team Leader – Case Processing/Quality
ReviewSupervise day-to-day operations of a team of Case Processing Associates/QR Associates; allocate case inventory and manage workflow distri
bution.Monitor individual and team productivity, quality, and TAT/SLA metrics; conduct periodic case audits and provide coaching/fe
edback.Handle escalations for complex or ambiguous cases; support un-blinding and case lock/closure decisions where re
quired.Support onboarding and training of current associates; conduct calibration sessions to align on coding/narrative sta
ndards.Report team performance metrics to Team Manager; identify and drive process improvement opportu
nities.Graduate/Postgraduate/Doctorate degree in Life sciences/Pharmacy/Medical sciences or equivale

📌 Case Processing Associate (Ernakulam)
🏢 Aptita
📍 Ernakulam