About RightCrowd

RightCrowd is a global leader in Physical Identity and Access Management (PIAM), providing award-winning solutions that automate the lifecycle of cardholders and their credentials, enforce security and safety policies, and support compliance requirements. Our solutions help organizations eliminate access chaos and reduce risk while enhancing operational efficiency.

Position Overview

As an Associate Solution Architect, you will play a key role in delivering and configuring RightCrowd’s software solutions for enterprise customers. You will be responsible for understanding client requirements, leading technical onboarding, supporting integrations with physical access control systems (PACS), and ensuring a seamless go-live. This is a highly team-oriented role that combines technical expertise, client-facing communication, and project coordination. This is a remote position.

Key Responsibilities

Lead the end-to-end implementation process for new customers—from discovery to deployment




Conduct requirements gathering workshops with enterprise clients to understand business needs
Configure RightCrowd software solutions to meet customer-specific requirements
Integrate with third-party systems including PACS (e.g., Lenel, HID, Genetec), HRIS, and IT directories
Collaborate with project managers, engineers, and account teams to ensure timely and high-quality delivery
Provide technical guidance, documentation, and training to clients and internal stakeholders
Troubleshoot and resolve implementation-related issues during project delivery
Support user acceptance testing (UAT) and post-go-live stabilization
Serve as a trusted advisor to clients, ensuring long-term adoption and value realization

Qualifications

3+ years of experience in software implementation, technical consulting, or systems integration
Familiarity with physical security systems (PACS) or identity and access management (IAM/PIAM) is strongly preferred
Experience working with APIs, databases

📌 Associate Solution Architect (India)
🏢 Bloom Equity Partners
📍 India