Arlo DC

333 G St. NW, Washington, DC

Full Time

Arlo Hotels an independent lifestyle hotel is now actively seeking a agile Night Manager. Are you someone who is passionate about people, driven by purpose, and clever in your approach? If so keep on reading Here at Arlo we strive to create a sense of awe that leaves those we touch wanting more”…

This position will be responsible for the overnight operation of the front desk and liaising with any area impacting guest service. Plans, directs and coordinates activities to ensure exceptional service is achieved. Provides operational support, distributes information, trains, motivates and recognizes team members. Exercises independent judgment and initiative in the course of carrying out overall responsibilities.

Benefits

Medical, Dental, Vision
401K - after one year
Tuition Reimbursement
Bonus Eligible
Cell Phone Reimbursement

Responsibilities

Always treats guests with courtesy and respect in a variety of situations.
Displays honesty & integrity.
Oversees the Front Office Department – Lobby Hosts.




Conducts pre-shift meetings.
Communicates effectively to staff using tools such as development reviews, training, departmental orientation and monthly departmental meetings.
Motivates and develops team members.
Maximizes room sales, room revenue and profit.
Delivers outstanding service and creates memorable experiences.
Assists in leading and supervising the operational activities of the front office team within hotel guidelines to provide the highest standard of courteous service while permitting acceptable profit margins.
Embraces and effectively lives Arlo Hotels values and culture.
Assigns, coordinates, and supervises work activities of Lobby Hosts.
Trains, mentors and develops Lobby Hosts. Monitor labor costs by reviewing daily schedule vs. occupancy and daily operational demands.
Ensures work is completed to include shift closings, room deposits, refunds and rebates. All necessary paperwork is completed.
Conducts

📌 Night Manager (Nirsa)
🏢 Arlo Hotels
📍 Nirsa