Sales Operations Manager – Airbnb Division
Location: Jalandhar (On-site)
Shift: Night Shift | 7 PM – 5 AM (Mon–Sat)
Compensation: Competitive, based on experience
About Us
XLNC Exotic Homes is a fast-growing hospitality and property management company, delivering high-quality short-stay experiences for global travellers.
We manage, optimize, and scale Airbnb properties with a strong focus on guest satisfaction, operational efficiency, and revenue maximization.
As our portfolio expands, we’re strengthening our leadership team with an experienced Sales Operations Manager to drive Airbnb sales performance.
Position Overview
The Sales Operations Manager will be responsible for leading the Airbnb sales function—driving occupancy, managing revenue, improving booking performance, and leading a team of sales executives.
This role is ideal for someone who understands hospitality dynamics, thrives in quick-paced environments, and knows how to convert inquiries into high-value bookings.
Key Responsibilities
Sales & Revenue Performance




Set monthly sales and occupancy goals and ensure consistent achievement.
Handle high-priority inquiries, conversions, and escalated guest requests.
Monitor pricing, competitor listings, and market trends to optimize revenue.
Team Leadership
Manage a team of sales executives with clear KPIs and performance expectations.
Conduct regular team huddles, performance reviews, and coaching sessions.
Train new hires on booking processes, guest communication, and CRM usage.
Listing & Platform Management
Oversee listing updates, pricing strategies, and visual optimization across:
• Airbnb
• Booking.com
• Agoda / VRBO (as applicable)
Ensure listings are accurate, engaging, and aligned with brand standards.
Cross-Department Collaboration
Work closely with Operations and Guest Relations to ensure flawless check-ins, communication, and guest experience.
Coordinate with maintenance and housekeeping teams to avoid booking delays or cancellation risks.
Reporting &

📌 sales operation manager (Jalandhar)
🏢 XLNC Exotic
📍 Jalandhar