Business Area:
Qualified Services
Seniority Level:
Associate
Job Description:
At Cloudera, we empower people to transform complex data into clear and actionable insights. With as much data under management as the hyperscalers, we're the preferred data partner for the top companies in almost every industry. Powered by the relentless innovation of the open source community, Cloudera advances digital transformation for the world’s largest enterprises.
As a Professional Services & Training (PS&T;) Operations Analyst, will be responsible for driving the day-to-day operational execution, data tracking, and process maintenance for the PS&T; organization across the Asia-Pacific (APAC) region. In this role, you will act as the operational backbone for regional PS&T; delivery teams, ensuring smooth project workflows, accurate, regional reporting, and alignment with global PS&T; operational standards. You will work closely with regional PS&T; leaders, cross-functional operations teams,



and global operations management to optimize regional delivery performance and drive operational continuous improvement.
As a Professional Services & Training (PS&T;) Operations Analyst, you will:
Execute daily operational workflows supporting APAC Professional Services projects
Drive regional PS revenue forecasting and deliver actionable insights on business trends to management, enabling data-driven strategic and operational decision-making
Support pipeline and booking reviews, regional resourcing & capacity management, time logging accuracy and month end closing processes
Analyze and report on project backlog, investment requests and work at risk projects
Set up projects in Professional Services Automation (PSA) tools
Ensure all projects are invoiced accurately and timely
Maintain operational consistency, ensuring APAC delivery processes adhere to global PS governance while accounting for local business and time-zone requirements
Serve as the operational point of contact for regional PS consulta

📌 Professional Services (Bengaluru)
🏢 Cloudera
📍 Bengaluru