Job Title: Product Support Engineer( L2 )No of open positions: 1 About Signzy Signzy is an AI-powered RPA platform designed for financial services. Our platform canautomate even the most complex workflows and decision-making processes into real-time APIs. Powered by Nebula, our no-code AI model builder, and a Fintech API Marketplace with over200+ APIs, Signzy serves 90+ financial institutions globally, including the largest banks in Indiaand a top 3 acquiring bank in the US. We have strong global partnerships, including with Mastercard, and offices in New York and Dubai, serving customers worldwide. Our product teamof 120+ people is based in Bangalore, building cutting-edge global AI products. Working at Signzy At Signzy, we embrace technology and innovation to develop outstanding products. We're atech-savvy team backed by investors passionate about creating innovative solutions. Join usand be part of the future of financial services technologyJob Description As a Product/Tech Support Engineer at Signzy,



you will play a critical role in ensuring thesmooth operation of the system by diagnosing, troubleshooting, and resolving technical issues. This role involves working closely with both internal and external stakeholders to providehigh-quality support, ensuring compliance and security in financial transactions. Job Requirements Experience in troubleshooting production issues in Saa S / fintech systems. Strong understanding of REST APIs, request/response handling, and hands-on experience with Postman. Basic knowledge of n8n workflows & Java Script ( like conditions, functions etc..) for debugging. Comfortable working with Linux environments, logs, and basic scripting. Understanding of networking concepts (TCP/UDP, IP whitelisting/blacklisting). Basic exposure to cloud (AWS IAM, S3) and SSL/TLS certificate management. Familiarity with observability tools (Kibana, Grafana, Prometheus) for log and metrics analysis. Solid problem-solving skills and ability to handle clie

📌 Product Support Engineer (Ernakulam)
🏢 Signzy
📍 Ernakulam