Company Description TickoraDesk is a next-generation customer support platform that helps growing teams manage, resolve, and delight their customers more efficiently. Built on intelligent AI automation and intuitive design, it unifies ticketing, lead management, and team collaboration into one seamless experience. The company focuses on simplifying support workflows so teams can reduce manual tasks and invest more time in building strong customer relationships. TickoraDesk positions itself as the heartbeat of support operations, turning complex customer queries into clear success stories for its clients.
Role Description The Marketing Intern role at TickoraDesk is a remote internship focused on supporting the marketing team in day-to-day activities. Responsibilities include assisting with market research, gathering customer and industry insights, and contributing to basic marketing campaigns and content. The intern will help support communication efforts, such as drafting outreach messages, social media posts, and simple promotional materials under guidance.



The role may also involve collaborating with sales and customer support teams to understand user needs and translate them into marketing initiatives, while learning core marketing tools and processes.
Qualifications
Strong Communication and Customer Service skills to interact with team members and understand user needs.
Ability to conduct Market Research and support the development of Marketing Strategy.
Interest in Marketing and Sales, with a basic understanding of digital channels and lead generation.
Organizational skills, attention to detail, and the ability to manage multiple tasks in a remote setting.
Proficiency with common productivity tools (e.g., spreadsheets, presentations) and willingness to learn marketing software.
Current student or recent graduate in Marketing, Business, Communications, or a related field is preferred.
Curiosity, initiative, and a team-oriented mindset, with openness to feedback

📌 Marketing Intern (Gurugram)
🏢 TickoraDesk
📍 Gurugram