Supply Chain Regional Customer Care Manager (Mumbai)

Supply Chain Regional Customer Care Manager (Mumbai)

15 Aug
|
L'Oreal
|
Mumbai

15 Aug

L'Oreal

Mumbai

Life is too short for a boring career, so build an extraordinary one with us. We believe your career should spark the same thrill and curiosity as your personal interests. Creativity drives everything we do, turning ideas into meaningful impact. With opportunities across brands, markets, and divisions, your growth knows no boundaries. Read on to know more about what’s in store for you

JOB TITLE : Supply Chain Regional Customer Care Manager - Mumbai, India

Hello, we’re L’Oréal, We're not just building brands, we're shaping how the world experiences beauty (and it takes a lot of cool jobs to do it). Intrigued? Keep reading, this might be the prospect you've been searching for.

A Day in the Life

As a Supply Chain Regional Customer Care Manager, you will be the key link between our supply chain and our valued customers in the General Trade, CSD, and Institutional channels. Reporting to the Customer Care Lead, you will drive customer satisfaction and operational excellence by ensuring optimal product availability and fostering strong relationships.



This is an opportunity to make a significant impact through data-driven decisions and process automation.

Drive Customer Success: You will analyze performance metrics and collaborate with customers and commercial teams to maximize product availability, manage the product catalogue, and ensure seamless execution for promotions and new launches.
Enhance Operational Excellence: You will lead supply chain transformation projects, analyzing the end-to-end process to identify opportunities for automation, cost reduction, and waste elimination.
Foster Strategic Collaboration: Acting as the single point of contact for your accounts, you will work closely with internal teams across Sales, Logistics, Planning, and Finance to align on strategies and drive continuous improvement.
Lead with Data: You will prepare and analyze supply chain data to generate insights, recommend process improvements, and make informed decisions that enh

📌 Supply Chain Regional Customer Care Manager (Mumbai)
🏢 L'Oreal
📍 Mumbai

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